Imogen Coates

Imogen is a customer-focused professional with a strong background in service, operations, and team leadership. With experience spanning travel, hospitality, and retail environments, she is known for her ability to deliver exceptional customer experiences while managing fast-paced, high-volume workloads.

Ballarat-based for the past 2 years, Imogen traded Melbourne chaos for a quieter pace. Cat mum to Luc, Kindle romance book addict, action movie enthusiast, Imogen is happiest with a good story and a calm weekend.