Physiotherapy Team
- Michael PierceSports Physiotherapist / Director
- Dr Joanne KempSports Physiotherapist
- Ryan HobbsTitled Sports Physiotherapist
- Jamie ChanSenior Physiotherapist
- Nathan WatersSenior Physiotherapist
- Liam TooheySenior Physiotherapist
- Lauren PowellSenior Physiotherapist
- Kate Van der SchyffPhysiotherapist
- Eliza RougheadPhysiotherapist
- Sally PunshonPhysiotherapist
- Lachlan RamsayPhysiotherapist
- Jasper Walker-CorbetPhysiotherapist
Michael Pierce
Sports Physiotherapist / DirectorAbout Michael
B.App.Sci (Physio), GDip (Sports Physio) Michael is a Sports Physiotherapist and Director of Lake Health Group. Having completed his physiotherapy degree at Lincoln School of Health Sciences in 1993, he quickly moved into private practice where he has over 25 years of experience. He completed a Post Graduate Diploma in Sports Physiotherapy in 1998, which included work with the Geelong football club and time at the Australian Institute of sport. He has travelled extensively overseas with some of Australia’s best distance and Olympic marathon runners and was a physiotherapist at the Sydney Olympics. Michael has a special interest in knee and shoulder injuries as well as tendon rehabilitation. He enjoys treating runners, cyclists and triathletes and can perform running assessments and bike fits....and a little more!
A former elite triathlete, Michael cycles competitively with the Ballarat – Sebastopol cycling club as well as in the Lake Health Group triathlon team.Hours- Howitt Street Clinic, Wendouree
Michael Offers:
- Physiotherapy
- Bio Mechanical Assessments
- Sports Injury and Rehabilitation
- Dry Needling
- Shockwave
“I like to inspire others by practising what I preach. You can’t expect your clients to do their exercises or keep fit if you’re not prepared to do it yourself.” – Michael
Dr Joanne Kemp
Sports PhysiotherapistAbout Joanne
B App Sc(Physio), Master Sports Physio, PhD Dr Joanne Kemp is a titled APA Sports Physiotherapist of 24 years’ experience, and has consulted to many National Sporting organisations on athletes with hip pain. Jo is also a NHMRC funded Research Fellow physiotherapist at the Latrobe Sports and Exercise Medicine Research Centre, Latrobe University, Melbourne. She has published multiple papers examining hip pain, hip arthroscopy and hip rehabilitation and has lectured at many state, national and international conferences on hip pathology in athletes. Jo is very pleased to be offering high quality, evidence based clinical services to all patients with hip and pelvic problems at Lake Health Group in Ballarat....and a little more!
In Jo’s spare time she balances her commitments between Latrobe Sport and Exercise Medicine Research Centre and spending quality time with her husband and 3 teenage children.Hours- Howitt Street Clinic, Wendouree
- Thursday
“I am inspired by those who are willing to work hard to help themselves” – Jo Ryan Hobbs
Titled Sports PhysiotherapistAbout Ryan
D.PHYSIO, B.BIOMED SCI Ryan is an APA Titled Sports physiotherapist with a passion for helping all people young or old, athlete or weekend warrior. He has experience working with elite athletes including current roles with Western United F.C (A-League), Basketball Victoria, and previously as Head Physiotherapist for the North Ballarat Roosters Football Club (VFL). Ryan enjoys collaborating with sports medicine physicians and orthopaedic surgeons delivering the best available multidisciplinary care. Ryan takes an active approach to rehabilitation – so whether it is post-operative care, management of an acute injury or an ongoing problem, Ryan will provide tailored exercises and tools specific to you that will help increase the speed of your recovery, optimise performance, and prevent the risk of re-injury....and a little more!
An avid sports fan, Ryan plays football in the local BFL competition which gives him the unique experience of seeing things from both practitioner and patient point of view.Hours- Howitt Street Clinic, Wendouree
Ryan Offers:
- Physiotherapy
- Sports Injury and Rehabilitation
- Acute injury assessment
- Hip Injuries
“Exercise is medicine!” – Ryan
Jamie Chan
Senior PhysiotherapistAbout Jamie
Doctor of Physiotherapy and Bachelor of Biomedicine Jamie completed his Doctor of Physiotherapy with Distinction at the University of Melbourne in 2014, having previously completed a Bachelor of Biomedicine. He has worked in private practice treating musculoskeletal and sports injuries, as well as teaching exercise/Pilates classes. Jamie has a particular interest in treating low back pain, neck pain, headaches and jaw-related issues. Jamie’s approach to treating musculoskeletal problems has a focus on identifying the causes of the issue, followed by an evidence-based, specific, tailored approach to prevent recurrence and re-injury. Jamie also believes everyone should be physically active and have goals. Through physiotherapy and exercise, he enjoys helping people of all ages problem-solve their way through issues and move better whether they be a sedentary desk-worker or a high-performing athlete. Being passionate about learning, Jamie is currently undertaking a Masters in Musculoskeletal Physiotherapy and coordinates final-year physiotherapy student placements at the clinic....and a little more!
Jamie spends his spare time loving the tumultuous journey of fatherhood, enjoys running and soccer, and performs with a Chinese dragon and lion dance team. He also volunteers with a not-for-profit organisation focused on empowering individuals and communities in developing countries through bicycles.Hours- Howitt Street Clinic, Wendouree
Jamie Offers:
- Physiotherapy
- Sports Injury and Rehabilitation
- Pilates
- Jaw Pain/Headaches and TMJ
- DVA and Home Care Package Clients
“I love meeting clients of all ages, helping to empower them to move better and reach their goals.” – Jamie
Nathan Waters
Senior PhysiotherapistAbout Nathan
M.Physiotherapy Practice, B.Exercise and Sports Sci, B.Health Sci, Nathan has a strong interest in assessing and treating sporting injuries across all age groups. Nathan graduated from La Trobe University with a Masters of Physiotherapy Practice having previously completed a Bachelor of Exercise and Sport Science at the University of Ballarat. Nathan ensures an individualised treatment plan to all clients to achieve their personal goals whether it be returning to sport, work or improving quality of life. Nathan is currently enrolled in a master’s degree in Sports and Exercise Physiotherapy....and a little more!
Nathan is passionate about sport, with experience in many competitive sports. Nathan believes in the importance of keeping active through all stages of life and is passionate about helping others to achieve this goal.Hours- Howitt Street Clinic, Wendouree
Nathan Offers:
- Physiotherapy
- Sports Injury and Rehabilitation
- Acute Injury Assessment
- Post-operative Rehabilitation
- DVA and Home Care Package Clients
“My role is to educate and empower patients to achieve their own physical goals” – Nathan
Liam Toohey
Senior PhysiotherapistAbout Liam
Bachelor of Health Sciences / Masters of Physiotherapy Practice(Honours) / Grad Cert PH / PhD / Masters of Clinical Epidemiology Liam began his physiotherapy career in Melbourne in 2013, before moving to the Australian Institute of Sport (AIS) in Canberra to undertake his PhD investigating the occurrence and prevention of subsequent injury in athletes. Since completing his PhD, Liam has continued to work at the AIS with a particular focus on preventative health. Liam was the Head Physiotherapist for the Canberra Demons in the NEAFL for several years, has worked at the Commonwealth Games and has consulted with many National Sporting Organisations. He has published multiple research papers in international journals and presented at international conferences. Liam returned home to Ballarat in 2021 where he now shares his working time between the AIS and Lake Health Group. Liam has a particular interest in sports and lower limb injuries, with a strong focus on helping his clients to achieve their goals while also preventing the occurrence of future injuries....and a little more!
A keen (but mediocre in his own words) sports person, Liam enjoys most sports and is currently busy training for his next marathon. Liam enjoys the outdoors, being walked by his dog and spending time with his family.Hours- Howitt Street Clinic, Wendouree
Liam Offers:
Lauren Powell
Senior PhysiotherapistAbout Lauren
Lauren worked as an allied health assistant prior to completing her physiotherapy degree at ACU in Ballarat. She enjoys seeing a wide variety of injuries and clients across all age groups and spends a large percentage of her day treating people in their own home. She also performs work health assessments and screenings which includes musculoskeletal, hearing and drug testing. Lauren is passionate about building strong and meaningful relationships with her clients to facilitate their recovery. She believes in an individually tailored, patient centred care approach to physiotherapy....and a little more!
In her spare time, Lauren loves to have fun and socialise with her friends. Lauren enjoys going to the gym or playing some social sports locally. She will take any opportunity to go hiking or camping for a weekend away! Kate Van der Schyff
PhysiotherapistAbout Kate
Bachelor of Exercise & Sports Science, Masters of Physiotherapy Kate completed her Masters of Physiotherapy in 2016 at Griffith University on the Gold Coast, having previously completed a Bachelor of Exercise and Sports Science at the University of Ballarat (Federation University). After spending her career to date working in Sydney in the private practice sector, she moved back to her hometown of Ballarat in 2022. Having competed at a high level in both athletics and hockey, Kate is very passionate about and particularly interested in treating sports and musculoskeletal injuries. Whilst living in NSW, Kate enjoyed opportunities working with elite sports clubs and representative hockey, rugby and soccer teams. These teams included the Illawarra Steelers and U/20s Illawarra Dragons rugby league clubs. Kate has post graduate experience in dry-needling, aged care and disability services, treating vestibular conditions as well as an interest in building both her knowledge and experience in Paediatrics. She is also well credentialled in treating NDIS clients. Kate is committed to providing holistic and functional treatment plans for each individual.Hours- Howitt Street Clinic, Wendouree
Kate Offers:
- Physiotherapy
- Sports Injury and Rehabilitation
- Musculoskeletal Physiotherapy
- Dry Needling
Eliza Roughead
PhysiotherapistAbout Eliza
Masters of Physiotherapy Since graduating from La Trobe University with a Masters of Physiotherapy Practice Eliza has been working in the private sector with a keen interest in treating both acute and chronic musculoskeletal injuries. Eliza enjoys working with individuals of all ages and health conditions to achieve their goals and maximise their quality of life. Eliza’s strong interest in sporting injuries led her to being a physiotherapist for Western Bulldogs VFLW team and enjoys creating rehabilitation plans focusing on return to sport and maximising sporting performance. Eliza currently works at La Trobe Sport and Exercise Medicine Research Centre working on reducing injuries in female footballers and has previously worked on hip studies led by Jo Kemp. Whilst studying Eliza completed paediatric placements in both Vietnam and India and placements in regional and metropolitan hospitals....and a little more!
Eliza grew up playing many sports predominately basketball and netball and has previously played for Ballarat Rush. Prior to returning to Ballarat she played Australian rules football for Marcellin in the VAFA. Outside of work she loves to travel and go out for brunch (don’t we all!!)Hours- Howitt Street Clinic, Wendouree
ElizaOffers:
- Physiotherapy
- Sports Injury and Rehabilitation
- Musculoskeletal Physiotherapy
Sally Punshon
PhysiotherapistAbout Sally
Bachelor of Physiotherapy Sally began her Physiotherapy career in 1999. She has broad experience within the inpatient and outpatient hospital setting addressing Acute and Rehabilitation needs including Amputee rehab. These were also part of her work experiences in the UK and remote areas of Western Australia which she enjoyed thoroughly. She has also had experience with Pilates in private practise with Lake Health Group. In the last 10 years, Sally has turned her focus towards Musculoskeletal Physiotherapy, and would like to align her love of sport with her work. She has been involved in projects monitoring the need for hip/knee joint replacements; persistent lower back pain and evidence based best management of acute lower limb injuries. Evidenced based practice is really important to Sally and her approach in managing her clients. Sally treats a wide range of clients and aims to educate them and promote an active recovery. Seeing real and objective improvements in clients’ everyday lives, or achieving return to training, sport or work endeavours – is what really drives Sally to achieve the best outcomes for her clients....and a little more!
Sally enjoys being active and playing sport (especially tennis), music, theatre, gardening and spending time with her young family and having a good yarn and catch-up with friends. She just needs more hours in every day…..Hours- Howitt Street Clinic, Wendouree
- Tuesday and Thursday: AM
Sally Offers:
“
“I like to take time with my clients; to listen, be thorough and provide really clear explanations and education to improve their own knowledge. This knowledge is vital in understanding their condition, the rehabilitation approach, prevention, self-management and a sense of control.” – Sally
Lachlan Ramsay
PhysiotherapistAbout Lachlan
Doctor of Physiotherapy and Bachelor of Exercise and Sport Science After completing a Bachelor of Exercise and Sport Science in Ballarat, Lachlan went on to graduate from the Doctor of Physiotherapy program at the University of Melbourne with distinction. Having previously worked with both the Ballarat Rush and St Patrick’s Senior Rugby teams, Lachlan has experience in integrating exercise rehabilitation to those returning to both casual and competitive environments. Lachlan has also combined his strong exercise background with postgraduate training in osteoarthritis management to deliver hip and knee treatments via the GLA:D program. He enjoys seeing his patients improve their ability to move and firmly believes that improvements in physical function significantly contribute to holistic health. In his spare time Lachlan enjoys staying fit and regularly plays football and tennis with his friends. He is a strong supporter of Australian music and often attends concerts for both rising and established artists. Lachlan enjoys helping those of all backgrounds. Whether you are an elite athlete or recreational jogger, Lachlan will incorporate both targeted and evidence-based treatments to help you achieve your health goals....and a little more!
Lachlan has previously played football for South Barwon Football club in Geelong, winning a reserves premiership. He was also an avid downhill skateboarder regularly riding at high speed down closed-circuit events. Lachlan can speak Japanese, having learnt at a year 12 level and has enjoyed learning about Japanese culture after spending time with a host family.Hours- Howitt Street Clinic, Wendouree
Lachlan Offers:
“I am invested in helping my patients achieve holistic health, I aim to assist in pain free movement so that my patients can have a head start towards achieving their overall health goals” – Lachlan
Jasper Walker-Corbet
PhysiotherapistAbout Jasper
M.PHYSIOTHERAPY PRACTICE, B APPLIED SCI Jasper has recently graduated his Bachelor of Applied Science and Masters of Physiotherapy Practice at La Trobe University. After completing his studies at La Trobe’s Bendigo campus, Jasper has returned to his home town to join the Lake Health Group team. Jasper enjoys seeing a wide range of people from all types of backgrounds. Jasper believes in a patient centred care approach and understands that every client is different. During his time as a student he found an interest in building meaningful relationships with clients to help them reach their goals. Jasper is looking forward to developing his skills and interests further and the learning opportunities available at Lake Health Group....and a little more!
Jasper has always enjoyed sport including football and cricket, having previously played locally for East Point FC and Golden Point CC before going to university. In his spare time Jasper enjoys watching live music, getting outdoors and is developing a passion for film photography.Hours- Howitt Street Clinic, Wendouree
Jasper Offers:
“I am inspired by forming meaningful relationships and helping people improve their health. I believe active listening is such an important part of this process” – Jasper
Michael Pierce
About Michael
...and a little more!
- Howitt Street Clinic, Wendouree
Michael Offers:
- Physiotherapy
- Bio Mechanical Assessments
- Sports Injury and Rehabilitation
- Dry Needling
- Shockwave
“I like to inspire others by practising what I preach. You can’t expect your clients to do their exercises or keep fit if you’re not prepared to do it yourself.” – Michael
Dr Joanne Kemp
About Joanne
...and a little more!
- Howitt Street Clinic, Wendouree
- Thursday
Ryan Hobbs
About Ryan
...and a little more!
- Howitt Street Clinic, Wendouree
Ryan Offers:
- Physiotherapy
- Sports Injury and Rehabilitation
- Acute injury assessment
- Hip Injuries
“Exercise is medicine!” – Ryan
Jamie Chan
About Jamie
...and a little more!
- Howitt Street Clinic, Wendouree
Jamie Offers:
- Physiotherapy
- Sports Injury and Rehabilitation
- Pilates
- Jaw Pain/Headaches and TMJ
- DVA and Home Care Package Clients
“I love meeting clients of all ages, helping to empower them to move better and reach their goals.” – Jamie
Nathan Waters
About Nathan
...and a little more!
- Howitt Street Clinic, Wendouree
Nathan Offers:
- Physiotherapy
- Sports Injury and Rehabilitation
- Acute Injury Assessment
- Post-operative Rehabilitation
- DVA and Home Care Package Clients
“My role is to educate and empower patients to achieve their own physical goals” – Nathan
Liam Toohey
About Liam
...and a little more!
- Howitt Street Clinic, Wendouree
Liam Offers:
Lauren Powell
About Lauren
...and a little more!
Kate Van der Schyff
About Kate
- Howitt Street Clinic, Wendouree
Kate Offers:
- Physiotherapy
- Sports Injury and Rehabilitation
- Musculoskeletal Physiotherapy
- Dry Needling
Eliza Roughead
About Eliza
...and a little more!
- Howitt Street Clinic, Wendouree
ElizaOffers:
- Physiotherapy
- Sports Injury and Rehabilitation
- Musculoskeletal Physiotherapy
Sally Punshon
About Sally
...and a little more!
- Howitt Street Clinic, Wendouree
- Tuesday and Thursday: AM
Sally Offers:
“
“I like to take time with my clients; to listen, be thorough and provide really clear explanations and education to improve their own knowledge. This knowledge is vital in understanding their condition, the rehabilitation approach, prevention, self-management and a sense of control.” – Sally
Lachlan Ramsay
About Lachlan
...and a little more!
- Howitt Street Clinic, Wendouree
Lachlan Offers:
“I am invested in helping my patients achieve holistic health, I aim to assist in pain free movement so that my patients can have a head start towards achieving their overall health goals” – Lachlan
Jasper Walker-Corbet
About Jasper
...and a little more!
- Howitt Street Clinic, Wendouree
Jasper Offers:
“I am inspired by forming meaningful relationships and helping people improve their health. I believe active listening is such an important part of this process” – Jasper
Podiatry and Massage Team- Justin AllisonPodiatrist
- Marianne CashinPodiatrist
- Nicole RosaRemedial Massage Therapist
- Liam Keatley
Justin Allison
PodiatristAbout Justin
B.HlthSc/MPodPrac Justin completed a Bachelor of Health Science and a Masters in Podiatric Practice at Latrobe University Bendigo in 2015. Justin has since been working in both hospital and private settings, giving him exposure to a wide range of Podiatry clients. Justin is passionate about continued education in order to provide the highest standard of care to all of his patients. Locally, Justin is involved with the Creswick Football Club where he is exposed to a variety of different sports injuries and rehabilitation techniques....and a little more!
Justin was diagnosed with mild Cerebral Palsy at a young age and this has given him a knowledge and understanding about how important rehabilitation and strength is.Hours- Howitt Street Clinic, Wendouree
Justin Offers:
- General Podiatry
- Paediatrics
- Bio Mechanical Assessments
- Orthotics
- Sports Injury and Rehabilitation
- Nail Surgery
- Footwear Recommendations
- Foot mobilisation and Manipulation
- Dry Needling
- Shockwave
- DVA and Home Care Package Clients ie FEROS
- No EPC GAP / WorkCover
“I am inspired by seeing people achieve what they thought they couldn’t” – Justin Marianne Cashin
PodiatristAbout Marianne
B.HlthSci, M.PodPrac Marianne studied at Latrobe University, Melbourne and graduated in 2012 with a Bachelor of Health Science and a Masters in Podiatric Practice. Initially, Marianne moved back to her hometown – Ballarat to work in private practice. After 3 years Marianne set off for a 5 month backpacking trip through South America, and Europe, before settling down in London where she worked for the NHS for 2 years. Initially she worked as a musculoskeletal podiatrist with The Royal Marsden, transferring to be the main podiatrist for the High Risk clinic (diabetes/wound care) with Central London Healthcare Trust. After 2 years working in London, Marianne set off to move back home to work in private practice again…after a quick 4 month backpacking trip through Eastern Europe, and Central America. Marianne has worked with a diverse patient base in both private practice, and a hospital setting and is skilled in all aspects of podiatric care, including assessment and management of sporting injuries, shockwave therapy, dry needling, orthotic prescription, and modification, diabetes care – both preventative, and wound care, and skin, and nail conditions. She loves nothing more than being in the clinic helping her patients and enjoys the range of clients and problems that she encounters in private practice. Professionally, Marianne’s interest lies in both sports injuries/biomechanics, and diabetic foot care. Marianne is very passionate about preventative care towards all patients, Prevention is better than cure!...and a little more!
When not at the clinic you can find Marianne travelling, getting outdoors to walk or hike, or at the ‘G barracking for the Pies!Hours- Howitt Street Clinic, Wendouree
Marianne Offers:
- Podiatry
- Bio Mechanical Assessments
- Sports Injury and Rehabilitation
- DVA and Home Care Package Clients
“Practice what you preach! We cannot expect others to do things that we don’t consider to be important enough to do ourselves.” – Marianne
Nicole Rosa
Remedial Massage TherapistAbout Nicole
B.HEALTH SCIENCE - NATUROPATHY / D.REMEDIAL MASSAGE Nicole has completed a Degree in Health Science as well as a Diploma of remedial massage. Nicole has a particular interest in sports related injury & prevention, mechanical loading patterns leading to pain and discomfort & its correction, as well as temporomandibular dysfunction. Nicole currently works with both the Miners & Rush basketball teams....and a little more!
Away from work Nicole is heavily involved in training and coaching teams for the Wildcats Basketball Club which occupies her time both during the week and on weekends for competitions. But Nicole also enjoys squeezing in a bit of yoga and exploring some of the great open spaces Ballarat has to offer.Hours- Howitt Street Clinic, Wendouree
- Wednesday – Saturday
Nicole Offers:
“I am inspired by clients who take charge of their health and enjoy the process” – Nicole
Liam Keatley
About Liam
Diploma of Remedial Massage Liam holds a Diploma in Remedial Massage, as well as Certificates III and IV in Fitness. He is a certified personal trainer with a strong interest in powerlifting. With a special interest in remedial massage, Liam addresses a range of conditions with a particular focus on sports injuries, spinal issues, and gym-related ailments. He also offers home massage services, available both privately and through brokerage....and a little more!
Outside of work, Liam is dedicated to powerlifting training, striving to excel in competitions. His background in hockey, cycling and swimming fuels his passion for various sports. In his leisure time, Liam enjoys listening to bands and attending live music events.Hours- Howitt Street Clinic, Wendouree
Liam Offers:
Allied Health Support Staff Hayley Holding
Allied Health AssistantAbout Hayley
Hayley holds a part-time position with the Lake Health Group administration team as she actively works towards her goal of becoming a physiotherapist.
She is presently enrolled in the physiotherapy program at ACU in Ballarat. Drawing on her background as an administration assistant, she has previously applied her skills in a similar capacity at a tennis centre and has also taken on the role of coaching young tennis players. Additionally, Hayley leverages her allied health knowledge to conduct work health assessments and screenings at the clinic, encompassing areas such as musculoskeletal evaluations, hearing tests, and drug testing. Away from work Hayley enjoys playing social tennis and spending time with her friends in Ballarat. Occasionally you might find her going for a swim at the pool or finding new recipes to cook on the weekend.Hours- Howitt Street Clinic, Wendouree
Hayley Offers:
Justin Allison
About Justin
...and a little more!
- Howitt Street Clinic, Wendouree
Justin Offers:
- General Podiatry
- Paediatrics
- Bio Mechanical Assessments
- Orthotics
- Sports Injury and Rehabilitation
- Nail Surgery
- Footwear Recommendations
- Foot mobilisation and Manipulation
- Dry Needling
- Shockwave
- DVA and Home Care Package Clients ie FEROS
- No EPC GAP / WorkCover
Marianne Cashin
About Marianne
...and a little more!
- Howitt Street Clinic, Wendouree
Marianne Offers:
- Podiatry
- Bio Mechanical Assessments
- Sports Injury and Rehabilitation
- DVA and Home Care Package Clients
“Practice what you preach! We cannot expect others to do things that we don’t consider to be important enough to do ourselves.” – Marianne
Nicole Rosa
About Nicole
...and a little more!
- Howitt Street Clinic, Wendouree
- Wednesday – Saturday
Nicole Offers:
“I am inspired by clients who take charge of their health and enjoy the process” – Nicole
Liam Keatley
About Liam
...and a little more!
- Howitt Street Clinic, Wendouree
Liam Offers:
Hayley Holding
About Hayley
- Howitt Street Clinic, Wendouree
Hayley Offers:
Administration Team- Nicole SullivanPractice Manager
- Rochelle DirksReception/Administration
- Candice YoungReception/Administration
- Sharon DoodyReception/Administration
- Emma JeffreyReception/Administration
Nicole Sullivan
Practice ManagerAbout Nicole
Nicole joins Lake Health Group with a wealth of experience in mentoring, training and building teams. Having previously worked in various administrative roles with accounting firms, she has transitioned to managerial roles in the Health sector, spending the last 10 years at Lake Imaging honing her leadership skills. She believes in empowering staff to deliver the highest level of client service in the most efficient and professional manner. Priding herself on identifying and applying training and resources to assist staff, Nicole has a strong commitment to the team, the business objectives as well as the stakeholders and clients of Lake Health Group....and a little more!
Growing up in Ballarat, Nicole enjoys spending time with family and friends and sneaking in the odd bit of overseas travel. On weekends she likes to hit the trails and do some mountain biking or relax whilst attending a concert or spending time at a winery. Otherwise daughter Mia and her ballet schedule keep Nicole generally busy.Hours- Howitt Street Clinic, Wendouree
Rochelle Dirks
Reception/AdministrationAbout Rochelle
Rochelle is part of the Lake Health Group administration team, having previously worked in the service industry including many years at Woolworths. These positions have honed her customer service skills as well as given her experience in systems and processes which are an asset to any business. Rochelle is also currently studying a veterinary assistant’s course....and a little more!
Outside of work Rochelle’s favourite place is the dog park where she can take her fur baby for runs and socialization visits. She also spends her downtime with friends as well as hitting the gym. Candice Young
Reception/AdministrationAbout Candice
Candice is part of the administration team at Lake Health Group and brings with her over 15 years of experience in the customer service and accounting sectors. Having worked for both small and large organisations, Candice demonstrates exceptional client relations and communications, attention to detail as well as first-rate time management skills to make all clients at Lake Health Group feel welcome and supported....and a little more!
Away from work Candice enjoys traveling and watching TV with her daughter and cavoodle. Having previously been involved in musical theatre she enjoys nothing more than a trip to Melbourne to view a live theatre show. Sharon Doody
Reception/AdministrationAbout Sharon
Sharon is a member of the administration team at Lake Health Group, contributing extensive experience in administration, staff management, and payroll. She holds certificates III and IV in Business Administration. With thirteen years in the health industry, Sharon is well-versed in handling interactions with customers, clients, and colleagues with respect, care, and confidentiality. Additionally, she has entrepreneurial experience, having run her own business, the Rose and Oak Cafe in Clunes, for four years....and a little more!
Away from work, Sharon enjoys woodworking, crafting items such as tables, beds, and chess boards. Having been involved in sports for most of her life, she also takes pleasure in watching her grandchildren play sports. Emma Jeffrey
Reception/AdministrationAbout Emma
Emma is a member of the Lake Health Group administration team, bringing with her a diverse professional background. She served in the Royal Australian Navy for more than five and a half years before returning to her hometown of Ballarat in 2016. Since then, Emma has gained experience in various customer service roles, primarily within the banking and finance industry....and a little more!
Outside of work, Emma enjoys playing video games and watching anime. She also stays active by practicing Karate and makes it a point to travel overseas whenever possible.
Nicole Sullivan
About Nicole
...and a little more!
- Howitt Street Clinic, Wendouree