Physiotherapy Team
- Michael PierceSports Physiotherapist / Director
- Dr Joanne KempSports Physiotherapist
- Ryan HobbsTitled Sports Physiotherapist
- Jamie ChanTitled Musculoskeletal Physiotherapist
- Nathan WatersSenior Physiotherapist
- Liam TooheySenior Physiotherapist
- Lauren PowellSenior Physiotherapist
- Sam GloverPhysiotherapist
- Eliza RougheadPhysiotherapist
- Lachlan RamsayPhysiotherapist
- Twinkle ModiPhysiotherapist
- Chanpreet IsherPhysiotherapist
- Aastha ShahPhysiotherapist
- Alyssa BrittenPhysiotherapist
Michael Pierce
Sports Physiotherapist / DirectorMichael Pierce
APA Titled Sports Physiotherapist | Director | Ballarat Michael Pierce is a Sports Physiotherapist in Ballarat and Director of Lake Health Group, with more than 30 years of experience in the assessment, rehabilitation, and performance management of sports injuries and musculoskeletal conditions. He works with elite athletes, recreational runners, cyclists, footballers, triathletes, active adults, and everyday patients to recover from injury, optimise performance, and confidently return to sport, work, and physical activity. Michael holds a Bachelor of Applied Science (Physiotherapy) and a Graduate Diploma in Sports Physiotherapy. He provides evidence-based physiotherapy for sports injuries, knee pain, ACL rehabilitation, shoulder injuries, tendon pain, running injuries, cycling-related conditions, post-operative rehabilitation, strength and conditioning, and return-to-sport programs. He has extensive experience in elite sport, having completed postgraduate training with the Geelong Football Club and the Australian Institute of Sport. Michael has travelled internationally with Australian distance runners and Olympic marathon athletes and was a member of the physiotherapy team at the Sydney 2000 Olympic Games. These experiences have developed advanced expertise in sports injury management, injury prevention, rehabilitation, biomechanics, and performance optimisation. Michael has a particular clinical interest in:
- Knee pain and rehabilitation
- ACL rehabilitation
- Shoulder pain and rotator cuff injuries
- Tendon pain and tendinopathy
- Running injuries
- Cycling injuries
- Sports injuries
- Running assessments and gait analysis
- Bike fitting and cycling performance
- Strength and conditioning
- Return-to-sport rehabilitation
His treatment approach combines hands-on physiotherapy, exercise rehabilitation, movement analysis, strength and conditioning, running gait assessment, and bike fitting to create individualised treatment programs that improve recovery, enhance performance, and deliver long-term outcomes.Qualifications- Bachelor of Applied Science (Physiotherapy)
- Graduate Diploma in Sports Physiotherapy
- Sports Physiotherapist
- Director – Lake Health Group
A Little About Me
A former elite triathlete, Michael is a keen competitive cyclist with Ballarat Sebastopol and the Eureka Veterans cycling clubs. He enjoys family time, eating out, overseas travel and a glass of French bubbles. “I like to inspire others by practising what I preach. You can’t expect your patients to do their exercises or keep fit if you’re not prepared to do it yourself.” Dr Joanne Kemp
Sports PhysiotherapistProfessor Joanne Kemp
Specialist Research Physiotherapist | APA Titled Sports Physiotherapist | Ballarat Professor Joanne Kemp is a Specialist Sports Physiotherapist in Ballarat with internationally recognised expertise in the assessment, treatment, and rehabilitation of hip pain, hip injuries, and hip osteoarthritis. She works with athletes, active adults, and everyday patients to reduce pain, improve movement, and help people return confidently to sport, work, and an active lifestyle through evidence-based physiotherapy. Jo holds a Bachelor of Applied Science (Physiotherapy), a Master of Sports Physiotherapy, and a PhD. She is recognised as a Specialist Sports Physiotherapist and has more than 30 years of clinical experience managing complex hip and pelvic conditions. She combines extensive clinical expertise with world-leading research to provide patients with the latest evidence-based assessment and rehabilitation strategies. Professor Kemp is an NHMRC Emerging Leadership Fellow at the La Trobe Sport and Exercise Medicine Research Centre and Academic Director of the La Trobe University Clinical Trials Platform. She is also an Editor for the British Journal of Sports Medicine and has published more than 200 peer-reviewed research papers while securing over $16 million in competitive research funding. Her research focuses on improving outcomes for people with hip pain, femoroacetabular impingement (FAI) syndrome, hip dysplasia and hip osteoarthritis through innovative non-surgical and rehabilitation interventions. Throughout her career, Jo has consulted to numerous national sporting organisations and elite athletes experiencing hip and groin pain. She is widely recognised as one of Australia’s leading experts in hip rehabilitation and regularly presents at state, national, and international conferences on hip pain, hip preservation, and sports physiotherapy. Her treatment approach combines expert clinical assessment, evidence-based physiotherapy, exercise rehabilitation, strength and conditioning principles, and individualised management plans to help patients reduce pain, improve function, and maintain long-term joint health.Professor Kemp has a particular clinical interest in:
- Hip pain and hip injuries
- Hip osteoarthritis
- Femoroacetabular impingement (FAI) syndrome
- Hip dysplasia
- Hip and groin pain in athletes
- Hip rehabilitation
- Exercise therapy for hip pain
- Joint preservation and osteoarthritis management
- Sports injury rehabilitation
- Strength and conditioning
- Return-to-sport rehabilitation
Qualifications- Bachelor of Applied Science (Physiotherapy)
- Master of Sports Physiotherapy
- Doctor of Philosophy (PhD)
- Specialist Sports Physiotherapist
- Fellow of Australian College of Physiotherapy
A Little About Me
My goal is to help people understand their condition and empower them with the knowledge and tools to improve their symptoms and stay active. Combining clinical practice with research allows me to bring the latest evidence into every consultation, ensuring patients receive the highest standard of care. “I am inspired by those who are willing to work hard to help themselves.” Ryan Hobbs
Titled Sports PhysiotherapistRyan Hobbs
APA Titled Sports and Exercise Physiotherapist | Ballarat Ryan is an APA Titled Sports and Exercise Physiotherapist in Ballarat with expertise in acute sporting injuries, hip conditions, and lower limb rehabilitation. He works with athletes, active adults, and everyday patients to recover from injury, improve performance, and return confidently to sport, work, and exercise. He has extensive experience in elite sport, having worked with Western United FC (A-League), Basketball Victoria, Basketball Australia National Junior Programs, North Ballarat Roosters (VFL), and Ballarat Football Netball League Interleague teams. This experience has developed advanced skills in sports injury management, injury prevention, rehabilitation, and performance optimisation. Ryan actively contributes to hip research in collaboration with La Trobe University, ensuring that his treatment approaches remain informed by the latest clinical advancements. His treatment approach combines hands-on physiotherapy, exercise rehabilitation, strength testing using cutting edge technology such as dynamometry and force plate assessments to create individualised programs that improve recovery, performance, and long-term outcomes.Ryan has a particular clinical interest in:
- Hip and groin conditions
- Acute sport injury diagnosis and management
- Knee pain and rehabilitation
- ACL rehabilitation
- Running injuries
- Tendon pain and tendinopathy
- Lower limb injuries
- Post-operative rehabilitation
- Return-to-sport rehabilitation
Qualifications- Bachelor of Biomedical Science
- Doctor of Physiotherapy
- Masters of Sports Physiotherapy
- APA Titled Sports and Exercise Physiotherapist
A little about me
An avid sports fan, Ryan plays football in the local BFL competition which gives him the unique experience of seeing things from both practitioner and patient point of view. “Exercise is medicine”.
Jamie Chan
Titled Musculoskeletal PhysiotherapistJamie Chan
APA Titled Musculoskeletal Physiotherapist | Ballarat Jamie Chan is an APA Titled Musculoskeletal Physiotherapist providing evidence-based physiotherapy to the Ballarat community, with expertise in the assessment and management of persistent pain, spinal pain, headaches, temporomandibular joint (TMJ) disorders, vestibular conditions, and musculoskeletal injuries. He works with people across Ballarat and surrounding regions to reduce pain, improve function, and support a confident return to work, exercise, sport, and everyday activities. Jamie holds a Bachelor of Biomedical Science, Doctor of Physiotherapy, and Master of Musculoskeletal Physiotherapy. He provides physiotherapy for neck pain, back pain, sports injuries, jaw pain, dizziness and vestibular disorders, persistent pain, and a broad range of musculoskeletal conditions using evidence-based assessment and rehabilitation strategies. He has extensive private practice experience treating musculoskeletal and sports-related conditions and has experience delivering exercise rehabilitation and Pilates-based programs. Jamie has a particular interest in complex and persistent musculoskeletal presentations, using detailed clinical assessment to identify contributing factors and develop individualised treatment plans that address both symptoms and their underlying causes. Alongside clinical practice, Jamie is actively involved in physiotherapy education and mentoring, coordinating final-year physiotherapy student placements within the clinic and supporting the development of future physiotherapists in regional Victoria. He is also a committee member of the Australian Physiotherapy Association (APA) Pain Group (Victoria), reflecting his ongoing commitment to advancing pain management and evidence-based physiotherapy practice. Jamie has a particular clinical interest in:
- Persistent pain
- Spinal pain
- Neck pain
- Lower back pain
- Headaches
- Temporomandibular joint (TMJ) disorders
- Vestibular rehabilitation and dizziness
- Sports injuries
- Exercise rehabilitation
- Musculoskeletal physiotherapy
His treatment approach combines thorough assessment, hands-on physiotherapy, exercise rehabilitation, movement retraining, patient education, and self-management strategies to create individualised treatment programs that improve recovery, restore confidence in movement, and support long-term health and function.Qualifications- Bachelor of Biomedical Science
- Doctor of Physiotherapy
- Master of Musculoskeletal Physiotherapy
- APA Titled Musculoskeletal Physiotherapist
A Little About Me
Jamie spends his spare time loving the tumultuous journey of fatherhood, enjoys running and soccer, and performs with a Chinese dragon and lion dance team. He also volunteers with a not-for-profit organisation focused on empowering individuals and communities in developing countries through bicycles. “I love meeting clients of all ages, helping to empower them to move better and reach their goals.” Nathan Waters
Senior PhysiotherapistNathan Waters
Senior Physiotherapist | Ballarat Nathan Waters is a Senior Physiotherapist in Ballarat with expertise in the assessment, treatment, and rehabilitation of sporting injuries, musculoskeletal conditions, and exercise-related pain across all ages and activity levels. He works with athletes, active adults, and everyday patients to reduce pain, restore movement, improve performance, and confidently return to sport, work, and everyday activities. Nathan completed a Bachelor of Exercise and Sport Science at the University of Ballarat before undertaking a Master of Physiotherapy Practice at La Trobe University. He is committed to ongoing professional development and is currently completing a Master of Sports and Exercise Physiotherapy at La Trobe University, further advancing his expertise in sports injury management and rehabilitation. Nathan has extensive experience treating a broad range of musculoskeletal and sporting injuries. His treatment approach combines hands-on physiotherapy, evidence-based exercise rehabilitation, movement assessment, strength and conditioning principles, and personalised rehabilitation programs to help patients achieve lasting outcomes and reduce the risk of future injury. Nathan has a particular clinical interest in:
- Hip pain and hip injuries
- Knee pain and rehabilitation
- Foot and ankle injuries
- Running-related injuries
- Running biomechanical assessments
- Sports injury assessment and rehabilitation
- Chronic tendon pain and tendinopathy
- Conservative and post-operative ACL rehabilitation
- Post-operative rehabilitation, including joint replacement surgery
- Strength and conditioning
- Return-to-sport rehabilitation
Nathan works with recreational athletes, active individuals, and sporting populations to help restore confidence in movement, improve physical performance, and support long-term health through evidence-based physiotherapy and individualised rehabilitationQualifications- Bachelor of Exercise and Sport Science – University of Ballarat
- Master of Physiotherapy Practice – La Trobe University
- Master of Sports and Exercise Physiotherapy (currently completing) – La Trobe University
A Little About Me
Outside the clinic, I enjoy keeping active and appreciate the role exercise plays in both performance and long-term health. My background in exercise science and passion for sport continue to shape the way I approach rehabilitation, helping people move better, recover well, and get back to doing what they enjoy. “Helping people move with confidence, perform at their best, and stay active is what drives my approach to physiotherapy.” Liam Toohey
Senior PhysiotherapistAbout Liam
Bachelor of Health Sciences / Masters of Physiotherapy Practice(Honours) / Grad Cert PH / PhD / Masters of Clinical Epidemiology Liam began his physiotherapy career in Melbourne in 2013, before moving to the Australian Institute of Sport (AIS) in Canberra to undertake his PhD investigating the occurrence and prevention of subsequent injury in athletes. Since completing his PhD, Liam has continued to work at the AIS with a particular focus on preventative health. Liam was the Head Physiotherapist for the Canberra Demons in the NEAFL for several years, has worked at the Commonwealth Games and has consulted with many National Sporting Organisations. He has published multiple research papers in international journals and presented at international conferences. Liam returned home to Ballarat in 2021 where he now shares his working time between the AIS and Lake Health Group. Liam has a particular interest in sports and lower limb injuries, with a strong focus on helping his clients to achieve their goals while also preventing the occurrence of future injuries....and a little more!
A keen (but mediocre in his own words) sports person, Liam enjoys most sports and is currently busy training for his next marathon. Liam enjoys the outdoors, being walked by his dog and spending time with his family.Hours- Howitt Street Clinic, Wendouree
Liam Offers:
Lauren Powell
Senior PhysiotherapistAbout Lauren
Lauren Powell is a Senior Physiotherapist in Ballarat with expertise in sports physiotherapy, hand therapy, upper limb rehabilitation, and evidence-based injury management. She works with athletes, active adults, workers, and everyday patients to recover from injury, improve function, and confidently return to sport, work, and daily activities. Lauren holds a Bachelor of Physiotherapy from Australian Catholic University and is currently completing a Master of Sports and Exercise Physiotherapy at La Trobe University. She provides physiotherapy for sports injuries, knee injuries, ACL rehabilitation, tendon pain, hand and wrist injuries, shoulder and elbow conditions, post-operative rehabilitation, and upper limb injuries using evidence-based assessment and rehabilitation strategies. She has extensive experience working in community and sporting environments, including as an NBL1 South Lead Physiotherapist, and has provided physiotherapy services for the Central Highlands Football League and the Maryborough Castlemaine District Football Netball League. Through her postgraduate training, Lauren has also gained experience working with the Australian Women’s National Rowing Team and has contributed to the AFLW Prep to Play injury prevention research project. Lauren is currently undertaking postgraduate training in hand therapy through the Australian Hand Therapy Association (AHTA) while working towards accreditation. She also provides custom hand and wrist splinting and casting to support the management of fractures, tendon injuries, ligament injuries, and post-operative rehabilitation.Lauren has a particular clinical interest in:
- Sports injuries
- Knee injuries and ACL rehabilitation
- Hand and wrist injuries
- Finger injuries
- Shoulder injuries
- Elbow injuries
- Tendon pain and tendinopathy
- Upper limb rehabilitation
- Custom hand and wrist splinting
- Hand and wrist casting
- Rowing injuries
- Post-operative rehabilitation
Her treatment approach combines hands-on physiotherapy, exercise rehabilitation, strength-based rehabilitation, and individualised treatment programs to optimise recovery, restore confidence in movement, and help patients achieve their sporting, occupational, and personal goals.Qualifications
- Bachelor of Physiotherapy – Australian Catholic University
- Currently completing Master of Sports and Exercise Physiotherapy – La Trobe University
- AHPRA Registered Physiotherapist
- Member – Australian Physiotherapy Association (APA)
- Associate Member – Australian Hand Therapy Association (AHTA)
- Rowing Australia Preferred Provider
A little about me
In her spare time, Lauren loves to have fun and socialise with her friends. Lauren enjoys going to the gym or playing some social sports locally. She will take any opportunity to go hiking or camping for a weekend away! “I love helping people understand their bodies, feel confident in their recovery, and get back to the activities they enjoy” Sam Glover
PhysiotherapistSam Glover
Physiotherapist | Ballarat Sam Glover is a Physiotherapist in Ballarat with expertise in the assessment and rehabilitation of sports injuries, running-related injuries, lower limb conditions, osteoarthritis, and osteoporosis. He works with runners, footballers, active adults, and older adults to recover from injury, improve strength and mobility, and confidently return to sport, work, and everyday activities. Sam holds a Master of Physiotherapy Practice from La Trobe University. He provides evidence-based physiotherapy for running injuries, knee pain, hip pain, tendon injuries, muscle strains, lower limb injuries, osteoarthritis, osteoporosis, and return-to-sport rehabilitation. His passion for physiotherapy developed through his own experiences with sporting injuries, giving him a practical understanding of the rehabilitation process and the importance of individualised care. He has experience working with football and soccer teams, developing strong skills in sports injury management, manual therapy, exercise rehabilitation, and return-to-play programs. Sam is also an ONERO® trained physiotherapist and a GLA® Australia Certified Physiotherapist, delivering evidence-based exercise programs for people living with osteoporosis and hip and knee osteoarthritis. Outside the clinic, Sam currently plays football for North Ballarat after previously captaining Collingwood VFL for two seasons. His ongoing involvement in competitive sport provides valuable insight into injury recovery, performance demands, strength development, and safe return-to-sport rehabilitation.Sam has a particular clinical interest in:
- Running injuries
- Knee pain and rehabilitation
- Hip pain
- Sports injuries
- Tendon pain and tendinopathy
- Hamstring and calf injuries
- Ankle and foot injuries
- Osteoarthritis
- Osteoporosis
- Strength rehabilitation
- Return-to-sport rehabilitation
His treatment approach combines hands-on physiotherapy, movement assessment, strength-based rehabilitation, exercise therapy, and patient education to create individualised treatment programs that improve recovery, restore confidence in movement, and support long-term health and performance.Qualifications- Master of Physiotherapy Practice – La Trobe University
- ONERO® Trained Physiotherapist
And a little about me Sam currently plays football for North Ballarat after captaining Collingwood VFL for the last 2 years. He also loves going for walks around the local area with his wife and daughter and testing out the different coffee shops around town. “Take care of your body. It’s the only place you have to live” Eliza Roughead
PhysiotherapistAbout Eliza
Masters of Physiotherapy Since graduating from La Trobe University with a Masters of Physiotherapy Practice Eliza has been working in the private sector with a keen interest in treating both acute and chronic musculoskeletal injuries. Eliza enjoys working with individuals of all ages and health conditions to achieve their goals and maximise their quality of life. Eliza’s strong interest in sporting injuries led her to being a physiotherapist for Western Bulldogs VFLW team and enjoys creating rehabilitation plans focusing on return to sport and maximising sporting performance. Eliza currently works at La Trobe Sport and Exercise Medicine Research Centre working on reducing injuries in female footballers and has previously worked on hip studies led by Jo Kemp. Whilst studying Eliza completed paediatric placements in both Vietnam and India and placements in regional and metropolitan hospitals....and a little more!
Eliza grew up playing many sports predominately basketball and netball and has previously played for Ballarat Rush. Prior to returning to Ballarat she played Australian rules football for Marcellin in the VAFA. Outside of work she loves to travel and go out for brunch (don’t we all!!)Hours- Howitt Street Clinic, Wendouree
ElizaOffers:
- Physiotherapy
- Sports Injury and Rehabilitation
- Musculoskeletal Physiotherapy
Lachlan Ramsay
PhysiotherapistAbout Lachlan
Doctor of Physiotherapy and Bachelor of Exercise and Sport Science Lachlan Ramsay is an experienced physiotherapist in Ballarat with several years of private practice experience treating persistent pain, hip and knee osteoarthritis, sports injuries, workplace injuries, and a wide range of musculoskeletal conditions. He works with people of all ages and activity levels to reduce pain, restore movement, and improve confidence in everyday function. Lachlan holds a Bachelor of Exercise and Sport Science and a Doctor of Physiotherapy. As a GLAD Australia Certified Physiotherapist, he has been delivering evidence-based hip and knee osteoarthritis education and exercise programs for several years, helping people improve strength, mobility, function, and quality of life through targeted exercise rehabilitation. He has a particular clinical interest in persistent pain and chronic musculoskeletal conditions and has completed additional professional development in contemporary pain management. Lachlan regularly provides physiotherapy for lower back pain, hip pain, knee pain, osteoarthritis, sports injuries, and ongoing musculoskeletal conditions using evidence-based assessment and treatment strategies. Lachlan has previously worked with the Ballarat Rush and St Patrick’s Senior Rugby teams and has extensive experience managing WorkCover and TAC clients, supporting patients through injury rehabilitation and safe return to work, sport, and daily activities.Lachlan has a particular clinical interest in:
- Hip osteoarthritis
- Knee osteoarthritis
- Persistent pain
- Chronic musculoskeletal pain
- Exercise rehabilitation
- Sports injuries
- WorkCover and TAC injury management
His treatment approach combines hands-on physiotherapy, education, and individualised exercise rehabilitation programs to support long-term recovery, improve physical function, and help people confidently return to the activities that matter most.A little about me
Lachlan has previously played football for South Barwon Football club in Geelong, winning a reserves premiership. He also enjoys baking, with a particular interest in making different styles of sweet pies; often enjoyed by his family and work colleagues. “I am invested in helping my patients achieve holistic health, I aim to assist in pain free movement so that my patients can have a head start towards achieving their overall health goals”Qualifications- Bachelor of Exercise and Sport Science
- Doctor of Physiotherapy
- GLAD Australia Certified Physiotherapist
Twinkle Modi
PhysiotherapistTwinkle Modi
Musculoskeletal Physiotherapist | Ballarat Twinkle Modi is a Musculoskeletal Physiotherapist in Ballarat with expertise in spinal physiotherapy, neck and back pain, musculoskeletal rehabilitation, workplace injuries, and evidence-based physiotherapy. She works with active adults, workers, and everyday patients to reduce pain, restore movement, improve function, and confidently return to work, sport, and everyday activities.
Twinkle holds a Master of Clinical Physiotherapy (Advanced Clinical Physiotherapy Practice) from the University of South Australia and a Bachelor of Physiotherapy. She provides evidence-based physiotherapy for spinal pain, neck pain, lower back pain, musculoskeletal injuries, chronic pain, post-operative rehabilitation, and exercise-based rehabilitation. Certified in Mechanical Diagnosis and Therapy (MDT), commonly known as the McKenzie Method, Twinkle has a particular interest in the assessment and treatment of spinal conditions. She uses the McKenzie Method alongside comprehensive assessment, movement analysis, and targeted exercise rehabilitation to help patients manage pain, restore mobility, and achieve long-term outcomes. Twinkle brings several years of clinical experience across Australia and India, treating a broad range of musculoskeletal conditions in private practice and rehabilitation settings. She has worked with patients recovering from sports injuries, workplace injuries, post-operative surgery, chronic musculoskeletal pain, and mobility limitations. Her diverse clinical experience has developed strong skills in musculoskeletal assessment, rehabilitation, injury management, and patient education. Twinkle believes in delivering personalised, patient-centred physiotherapy that focuses on identifying and treating the underlying cause of pain rather than simply managing symptoms. Her treatment approach combines hands-on physiotherapy, manual therapy where appropriate, movement assessment, exercise rehabilitation, education, and evidence-based treatment strategies to improve recovery, restore function, and support long-term health.Twinkle has a particular clinical interest in:
- Musculoskeletal physiotherapy
- Spinal physiotherapy
- Neck pain
- Lower back pain
- Mechanical Diagnosis and Therapy (McKenzie Method)
- Workplace and occupational injuries
- Exercise rehabilitation
- Chronic pain management
- Post-operative rehabilitation
- Work health assessments
- Injury prevention and movement optimisation
Qualifications- Master of Clinical Physiotherapy (Advanced Clinical Physiotherapy Practice) – University of South Australia
- Bachelor of Physiotherapy
- Certified Mechanical Diagnosis and Therapy (Cert. MDT) – McKenzie Method
- Registered Physiotherapist (AHPRA)
A little about me
Outside the clinic, Twinkle enjoys baking, cooking, strength training at the gym, exploring local walking trails, and spending time with dogs. She is passionate about promoting healthy movement and helping people feel confident in their bodies again. “The best way to get there is simply to start somewhere.” Chanpreet Isher
PhysiotherapistAbout Chanpreet
Physiotherapist | Ballarat Chanpreet Isher is a physiotherapist in Ballarat with a special interest in sports physiotherapy, musculoskeletal rehabilitation, strength and conditioning, and return-to-sport rehabilitation. She works with athletes, active individuals, and everyday patients to overcome pain, recover from injury, and confidently return to sport, work, the gym, and everyday life. Chanpreet holds a Master of Advanced Clinical Physiotherapy (Sports) from the University of South Australia and a Bachelor of Physiotherapy. She has gained clinical experience across both Australia and India, treating a wide range of musculoskeletal conditions and sporting injuries. Her treatment focuses on helping patients improve movement, build strength, prevent future injuries, and achieve long-term outcomes. She has developed valuable experience working within the sporting environment, providing physiotherapy services to Greenacres Football Club during her postgraduate studies and currently supporting Springbank Football Club, working with both football and netball teams throughout the season. This experience has strengthened her expertise in sports injury management, rehabilitation, injury prevention, and return-to-performance programs. Chanpreet has a particular passion for helping people return to the activities they enjoy. Her treatment approach combines hands-on physiotherapy, dry needling, movement assessment, evidence-based exercise rehabilitation, education, and progressive strength training to create personalised rehabilitation programs tailored to each patient’s goals, lifestyle, and sporting demands.Chanpreet Offers:
- Sports injury assessment and rehabilitation
- Shoulder pain and shoulder rehabilitation
- Hip pain and hip injuries
- Knee pain and knee rehabilitation
- Lower back pain
- Neck pain
- Headaches and posture-related pain
- Running and gym-related injuries
- Strength and conditioning
- Return-to-sport rehabilitation
- Injury prevention and performance enhancement
Qualifications- Master of Advanced Clinical Physiotherapy (Sports) – University of South Australia
- Bachelor of Physiotherapy
- Certified Dry Needling Practitioner
- Work Health Assessment (WHA) – Advanced / Rail Cat 3
A little about me
Outside the clinic, I enjoy strength training, running, swimming, scuba diving, surfing, travelling, and staying active. Living an active lifestyle gives me a genuine appreciation of the physical demands that sport, exercise, and everyday movement place on the body. I enjoy helping people build confidence in their movement, improve their performance, and get back to doing what they love. “The goal isn’t just to get out of pain—it’s to get you back to living, moving, and performing with confidence.” Aastha Shah
PhysiotherapistAastha Shah
Physiotherapist | ASCA Level 1 Strength & Conditioning Coach | Ballarat Aastha Shah is a physiotherapist in Ballarat with a special interest in sports physiotherapy, musculoskeletal rehabilitation, strength and conditioning, and exercise-based treatment. She works with athletes, active individuals, and everyday patients to recover from injury, improve strength, and confidently return to sport, work, and the activities they enjoy. Aastha completed her Bachelor of Physiotherapy in India before relocating to South Australia to undertake a Master of Clinical Physiotherapy (Advanced Clinical Physiotherapy Practice – Sports). She is committed to ongoing professional development and has recently completed her ASCA Level 1 Strength & Conditioning Coach accreditation, further enhancing her skills in exercise prescription, performance, and injury prevention. She has gained experience across a diverse range of clinical settings, including sports physiotherapy, orthopaedic rehabilitation, neurological rehabilitation, clinical research, and community health. Her background includes working as a clinical research assistant in sports physiotherapy and providing rehabilitation for people living with Parkinson’s disease, neurological conditions, and movement disorders. Aastha has a particular passion for helping active people return to the activities they love. Her treatment approach combines hands-on physiotherapy, evidence-based exercise rehabilitation, strength and conditioning principles, and personalised rehabilitation programs to reduce pain, restore function, improve performance, and minimise the risk of future injury. Alongside individual physiotherapy consultations, Aastha leads ONERO osteoporosis exercise classes and individualised exercise group classes, helping people improve strength, mobility, balance, confidence, and overall function in a supportive environment. She is also actively involved in the local sporting community, providing physiotherapy coverage for Springbank Football Netball Club, where she works with the Under 15s, Under 18s, Reserves, and Senior football teams throughout the season.Aastha has a particular clinical interest in:
- Sports injury assessment and rehabilitation
- Shoulder rehabilitation
- Knee rehabilitation
- Return-to-sport rehabilitation
- Strength and conditioning
- Exercise rehabilitation
- Musculoskeletal injuries
- Tendon injury management
- Injury prevention
- Athletic screening and performance testing
- Post-operative rehabilitation
Qualifications- Bachelor of Physiotherapy
- Master of Clinical Physiotherapy (Advanced Clinical Physiotherapy Practice – Sports)
- ASCA Level 1 Strength & Conditioning Coach
- ONERO Exercise Instructor
- Work Health Assessment (WHA) – Advanced / Rail Cat 3
A Little About Me
Outside of her professional life, Aastha enjoys playing badminton, watching cricket, going on walks and playing tennis. She has completed marathons in India and in her down time loves reading and exploring new ways to stay active and inspired. “On or off the field, every opportunity to move is an opportunity to grow and I love guiding that journey.” Alyssa Britten
PhysiotherapistAbout Alyssa
Physiotherapist & Strength Coach | Ballarat Alyssa Britten is a Physiotherapist and Strength Coach in Ballarat with expertise in musculoskeletal physiotherapy, sports injury rehabilitation, strength and conditioning, powerlifting rehabilitation, and exercise-based rehabilitation. She works with athletes, active adults, and everyday patients to recover from injury, reduce pain, improve strength, and confidently return to sport, work, exercise, and everyday activities. Alyssa holds a Bachelor of Physiotherapy from Australian Catholic University and a Bachelor of Exercise and Sport Science from Deakin University, along with Certificate III and IV in Fitness. She combines evidence-based physiotherapy with strength and exercise prescription to deliver individualised treatment programs that restore function, improve performance, and support long-term health. With more than six years of strength coaching experience, Alyssa has a special interest in strength training, powerlifting, and performance-based rehabilitation. She has coached everyone from beginners through to national-level powerlifters, helping individuals improve strength, optimise performance, reduce injury risk, and successfully return to lifting after injury. Her dual qualifications in physiotherapy and exercise science allow her to bridge the gap between rehabilitation and high-performance training. Prior to becoming a physiotherapist, Alyssa worked as a Sports Trainer across football and soccer, providing acute injury assessment, on-field management, injury rehabilitation, and return-to-play planning. This experience has strengthened her expertise in sports injury management, multidisciplinary care, and helping athletes safely return to competition. Outside the clinic, Alyssa has competed at the highest levels of both team and strength sports. She has represented Australia in soccer and futsal and is an Australian National Champion Powerlifter, winning the Australian National Powerlifting Championships and setting multiple Australian powerlifting records. Her experience as both an elite athlete and physiotherapist provides valuable insight into injury prevention, rehabilitation, performance optimisation, and the physical demands of high-level sport.Alyssa has a particular clinical interest in:
- Sports injuries
- Strength-based rehabilitation
- Powerlifting rehabilitation and strength sports
- Return-to-sport rehabilitation
- Knee pain and rehabilitation
- Hip pain
- Shoulder pain
- Low back pain
- Tendon pain and tendinopathy
- Running-related injuries
- Exercise therapy and injury prevention
- Return to work and everyday activities
Her treatment approach combines comprehensive assessment, movement analysis, manual therapy where appropriate, strength testing, exercise rehabilitation, and progressive strength-based programming to create individualised treatment plans that reduce pain, restore function, improve performance, and deliver long-term outcomes. Alyssa is passionate about helping people of all ages build confidence in movement, whether their goal is returning to elite sport, recovering from injury, staying active, or improving their overall quality of life.Qualifications
- Bachelor of Physiotherapy – Australian Catholic University
- Bachelor of Exercise and Sport Science – Deakin University
- Certificate III in Fitness
- Certificate IV in Fitness
- Registered Physiotherapist (AHPRA)
- Work Health Assessment (WHA)
A little bit about me
Outside of work, Alyssa enjoys challenging gym sessions as much as relaxing walks with her dog. Highly creative, she also plays five musical instruments and enjoys singing, drawing, and writing novels.
Michael Pierce
Sports Physiotherapist / Director
Dr Joanne Kemp
Sports Physiotherapist
Ryan Hobbs
Titled Sports Physiotherapist
Jamie Chan
Titled Musculoskeletal Physiotherapist
Nathan Waters
Senior Physiotherapist
Liam Toohey
Senior Physiotherapist
Lauren Powell
Senior Physiotherapist
Sam Glover
Physiotherapist
Eliza Roughead
Physiotherapist
Lachlan Ramsay
Physiotherapist
Twinkle Modi
Physiotherapist
Chanpreet Isher
Physiotherapist
Aastha Shah
Physiotherapist
Alyssa Britten
Physiotherapist
Michael Pierce
Sports Physiotherapist / Director
Michael Pierce
APA Titled Sports Physiotherapist | Director | Ballarat
Michael Pierce is a Sports Physiotherapist in Ballarat and Director of Lake Health Group, with more than 30 years of experience in the assessment, rehabilitation, and performance management of sports injuries and musculoskeletal conditions. He works with elite athletes, recreational runners, cyclists, footballers, triathletes, active adults, and everyday patients to recover from injury, optimise performance, and confidently return to sport, work, and physical activity. Michael holds a Bachelor of Applied Science (Physiotherapy) and a Graduate Diploma in Sports Physiotherapy. He provides evidence-based physiotherapy for sports injuries, knee pain, ACL rehabilitation, shoulder injuries, tendon pain, running injuries, cycling-related conditions, post-operative rehabilitation, strength and conditioning, and return-to-sport programs. He has extensive experience in elite sport, having completed postgraduate training with the Geelong Football Club and the Australian Institute of Sport. Michael has travelled internationally with Australian distance runners and Olympic marathon athletes and was a member of the physiotherapy team at the Sydney 2000 Olympic Games. These experiences have developed advanced expertise in sports injury management, injury prevention, rehabilitation, biomechanics, and performance optimisation.
Michael has a particular clinical interest in:
- Knee pain and rehabilitation
- ACL rehabilitation
- Shoulder pain and rotator cuff injuries
- Tendon pain and tendinopathy
- Running injuries
- Cycling injuries
- Sports injuries
- Running assessments and gait analysis
- Bike fitting and cycling performance
- Strength and conditioning
- Return-to-sport rehabilitation
Qualifications
- Bachelor of Applied Science (Physiotherapy)
- Graduate Diploma in Sports Physiotherapy
- Sports Physiotherapist
- Director – Lake Health Group
A Little About Me
A former elite triathlete, Michael is a keen competitive cyclist with Ballarat Sebastopol and the Eureka Veterans cycling clubs. He enjoys family time, eating out, overseas travel and a glass of French bubbles. “I like to inspire others by practising what I preach. You can’t expect your patients to do their exercises or keep fit if you’re not prepared to do it yourself.”
Dr Joanne Kemp
Sports Physiotherapist
Professor Joanne Kemp
Specialist Research Physiotherapist | APA Titled Sports Physiotherapist | Ballarat
Professor Joanne Kemp is a Specialist Sports Physiotherapist in Ballarat with internationally recognised expertise in the assessment, treatment, and rehabilitation of hip pain, hip injuries, and hip osteoarthritis. She works with athletes, active adults, and everyday patients to reduce pain, improve movement, and help people return confidently to sport, work, and an active lifestyle through evidence-based physiotherapy. Jo holds a Bachelor of Applied Science (Physiotherapy), a Master of Sports Physiotherapy, and a PhD. She is recognised as a Specialist Sports Physiotherapist and has more than 30 years of clinical experience managing complex hip and pelvic conditions. She combines extensive clinical expertise with world-leading research to provide patients with the latest evidence-based assessment and rehabilitation strategies. Professor Kemp is an NHMRC Emerging Leadership Fellow at the La Trobe Sport and Exercise Medicine Research Centre and Academic Director of the La Trobe University Clinical Trials Platform. She is also an Editor for the British Journal of Sports Medicine and has published more than 200 peer-reviewed research papers while securing over $16 million in competitive research funding. Her research focuses on improving outcomes for people with hip pain, femoroacetabular impingement (FAI) syndrome, hip dysplasia and hip osteoarthritis through innovative non-surgical and rehabilitation interventions. Throughout her career, Jo has consulted to numerous national sporting organisations and elite athletes experiencing hip and groin pain. She is widely recognised as one of Australia’s leading experts in hip rehabilitation and regularly presents at state, national, and international conferences on hip pain, hip preservation, and sports physiotherapy. Her treatment approach combines expert clinical assessment, evidence-based physiotherapy, exercise rehabilitation, strength and conditioning principles, and individualised management plans to help patients reduce pain, improve function, and maintain long-term joint health.
Professor Kemp has a particular clinical interest in:
- Hip pain and hip injuries
- Hip osteoarthritis
- Femoroacetabular impingement (FAI) syndrome
- Hip dysplasia
- Hip and groin pain in athletes
- Hip rehabilitation
- Exercise therapy for hip pain
- Joint preservation and osteoarthritis management
- Sports injury rehabilitation
- Strength and conditioning
- Return-to-sport rehabilitation
Qualifications
- Bachelor of Applied Science (Physiotherapy)
- Master of Sports Physiotherapy
- Doctor of Philosophy (PhD)
- Specialist Sports Physiotherapist
- Fellow of Australian College of Physiotherapy
A Little About Me
My goal is to help people understand their condition and empower them with the knowledge and tools to improve their symptoms and stay active. Combining clinical practice with research allows me to bring the latest evidence into every consultation, ensuring patients receive the highest standard of care. “I am inspired by those who are willing to work hard to help themselves.”
Ryan Hobbs
Titled Sports Physiotherapist
Ryan Hobbs
APA Titled Sports and Exercise Physiotherapist | Ballarat
Ryan is an APA Titled Sports and Exercise Physiotherapist in Ballarat with expertise in acute sporting injuries, hip conditions, and lower limb rehabilitation. He works with athletes, active adults, and everyday patients to recover from injury, improve performance, and return confidently to sport, work, and exercise. He has extensive experience in elite sport, having worked with Western United FC (A-League), Basketball Victoria, Basketball Australia National Junior Programs, North Ballarat Roosters (VFL), and Ballarat Football Netball League Interleague teams. This experience has developed advanced skills in sports injury management, injury prevention, rehabilitation, and performance optimisation. Ryan actively contributes to hip research in collaboration with La Trobe University, ensuring that his treatment approaches remain informed by the latest clinical advancements. His treatment approach combines hands-on physiotherapy, exercise rehabilitation, strength testing using cutting edge technology such as dynamometry and force plate assessments to create individualised programs that improve recovery, performance, and long-term outcomes.
Ryan has a particular clinical interest in:
- Hip and groin conditions
- Acute sport injury diagnosis and management
- Knee pain and rehabilitation
- ACL rehabilitation
- Running injuries
- Tendon pain and tendinopathy
- Lower limb injuries
- Post-operative rehabilitation
- Return-to-sport rehabilitation
Qualifications
- Bachelor of Biomedical Science
- Doctor of Physiotherapy
- Masters of Sports Physiotherapy
- APA Titled Sports and Exercise Physiotherapist
A little about me
An avid sports fan, Ryan plays football in the local BFL competition which gives him the unique experience of seeing things from both practitioner and patient point of view. “Exercise is medicine”.
Jamie Chan
Titled Musculoskeletal Physiotherapist
Jamie Chan
APA Titled Musculoskeletal Physiotherapist | Ballarat
Jamie Chan is an APA Titled Musculoskeletal Physiotherapist providing evidence-based physiotherapy to the Ballarat community, with expertise in the assessment and management of persistent pain, spinal pain, headaches, temporomandibular joint (TMJ) disorders, vestibular conditions, and musculoskeletal injuries. He works with people across Ballarat and surrounding regions to reduce pain, improve function, and support a confident return to work, exercise, sport, and everyday activities. Jamie holds a Bachelor of Biomedical Science, Doctor of Physiotherapy, and Master of Musculoskeletal Physiotherapy. He provides physiotherapy for neck pain, back pain, sports injuries, jaw pain, dizziness and vestibular disorders, persistent pain, and a broad range of musculoskeletal conditions using evidence-based assessment and rehabilitation strategies. He has extensive private practice experience treating musculoskeletal and sports-related conditions and has experience delivering exercise rehabilitation and Pilates-based programs. Jamie has a particular interest in complex and persistent musculoskeletal presentations, using detailed clinical assessment to identify contributing factors and develop individualised treatment plans that address both symptoms and their underlying causes. Alongside clinical practice, Jamie is actively involved in physiotherapy education and mentoring, coordinating final-year physiotherapy student placements within the clinic and supporting the development of future physiotherapists in regional Victoria. He is also a committee member of the Australian Physiotherapy Association (APA) Pain Group (Victoria), reflecting his ongoing commitment to advancing pain management and evidence-based physiotherapy practice.
Jamie has a particular clinical interest in:
- Persistent pain
- Spinal pain
- Neck pain
- Lower back pain
- Headaches
- Temporomandibular joint (TMJ) disorders
- Vestibular rehabilitation and dizziness
- Sports injuries
- Exercise rehabilitation
- Musculoskeletal physiotherapy
Qualifications
- Bachelor of Biomedical Science
- Doctor of Physiotherapy
- Master of Musculoskeletal Physiotherapy
- APA Titled Musculoskeletal Physiotherapist
A Little About Me
Jamie spends his spare time loving the tumultuous journey of fatherhood, enjoys running and soccer, and performs with a Chinese dragon and lion dance team. He also volunteers with a not-for-profit organisation focused on empowering individuals and communities in developing countries through bicycles. “I love meeting clients of all ages, helping to empower them to move better and reach their goals.”
Nathan Waters
Senior Physiotherapist
Nathan Waters
Senior Physiotherapist | Ballarat
Nathan Waters is a Senior Physiotherapist in Ballarat with expertise in the assessment, treatment, and rehabilitation of sporting injuries, musculoskeletal conditions, and exercise-related pain across all ages and activity levels. He works with athletes, active adults, and everyday patients to reduce pain, restore movement, improve performance, and confidently return to sport, work, and everyday activities. Nathan completed a Bachelor of Exercise and Sport Science at the University of Ballarat before undertaking a Master of Physiotherapy Practice at La Trobe University. He is committed to ongoing professional development and is currently completing a Master of Sports and Exercise Physiotherapy at La Trobe University, further advancing his expertise in sports injury management and rehabilitation. Nathan has extensive experience treating a broad range of musculoskeletal and sporting injuries. His treatment approach combines hands-on physiotherapy, evidence-based exercise rehabilitation, movement assessment, strength and conditioning principles, and personalised rehabilitation programs to help patients achieve lasting outcomes and reduce the risk of future injury.
Nathan has a particular clinical interest in:
- Hip pain and hip injuries
- Knee pain and rehabilitation
- Foot and ankle injuries
- Running-related injuries
- Running biomechanical assessments
- Sports injury assessment and rehabilitation
- Chronic tendon pain and tendinopathy
- Conservative and post-operative ACL rehabilitation
- Post-operative rehabilitation, including joint replacement surgery
- Strength and conditioning
- Return-to-sport rehabilitation
Qualifications
- Bachelor of Exercise and Sport Science – University of Ballarat
- Master of Physiotherapy Practice – La Trobe University
- Master of Sports and Exercise Physiotherapy (currently completing) – La Trobe University
A Little About Me
Outside the clinic, I enjoy keeping active and appreciate the role exercise plays in both performance and long-term health. My background in exercise science and passion for sport continue to shape the way I approach rehabilitation, helping people move better, recover well, and get back to doing what they enjoy. “Helping people move with confidence, perform at their best, and stay active is what drives my approach to physiotherapy.”
Liam Toohey
Senior Physiotherapist
About Liam
Bachelor of Health Sciences / Masters of Physiotherapy Practice(Honours) / Grad Cert PH / PhD / Masters of Clinical Epidemiology
Liam began his physiotherapy career in Melbourne in 2013, before moving to the Australian Institute of Sport (AIS) in Canberra to undertake his PhD investigating the occurrence and prevention of subsequent injury in athletes. Since completing his PhD, Liam has continued to work at the AIS with a particular focus on preventative health. Liam was the Head Physiotherapist for the Canberra Demons in the NEAFL for several years, has worked at the Commonwealth Games and has consulted with many National Sporting Organisations. He has published multiple research papers in international journals and presented at international conferences. Liam returned home to Ballarat in 2021 where he now shares his working time between the AIS and Lake Health Group. Liam has a particular interest in sports and lower limb injuries, with a strong focus on helping his clients to achieve their goals while also preventing the occurrence of future injuries.
...and a little more!
A keen (but mediocre in his own words) sports person, Liam enjoys most sports and is currently busy training for his next marathon. Liam enjoys the outdoors, being walked by his dog and spending time with his family.
Hours
- Howitt Street Clinic, Wendouree
Liam Offers:
Lauren Powell
Senior Physiotherapist
About Lauren
Lauren Powell is a Senior Physiotherapist in Ballarat with expertise in sports physiotherapy, hand therapy, upper limb rehabilitation, and evidence-based injury management. She works with athletes, active adults, workers, and everyday patients to recover from injury, improve function, and confidently return to sport, work, and daily activities. Lauren holds a Bachelor of Physiotherapy from Australian Catholic University and is currently completing a Master of Sports and Exercise Physiotherapy at La Trobe University. She provides physiotherapy for sports injuries, knee injuries, ACL rehabilitation, tendon pain, hand and wrist injuries, shoulder and elbow conditions, post-operative rehabilitation, and upper limb injuries using evidence-based assessment and rehabilitation strategies. She has extensive experience working in community and sporting environments, including as an NBL1 South Lead Physiotherapist, and has provided physiotherapy services for the Central Highlands Football League and the Maryborough Castlemaine District Football Netball League. Through her postgraduate training, Lauren has also gained experience working with the Australian Women’s National Rowing Team and has contributed to the AFLW Prep to Play injury prevention research project. Lauren is currently undertaking postgraduate training in hand therapy through the Australian Hand Therapy Association (AHTA) while working towards accreditation. She also provides custom hand and wrist splinting and casting to support the management of fractures, tendon injuries, ligament injuries, and post-operative rehabilitation.
Lauren has a particular clinical interest in:
- Sports injuries
- Knee injuries and ACL rehabilitation
- Hand and wrist injuries
- Finger injuries
- Shoulder injuries
- Elbow injuries
- Tendon pain and tendinopathy
- Upper limb rehabilitation
- Custom hand and wrist splinting
- Hand and wrist casting
- Rowing injuries
- Post-operative rehabilitation
Qualifications
- Bachelor of Physiotherapy – Australian Catholic University
- Currently completing Master of Sports and Exercise Physiotherapy – La Trobe University
- AHPRA Registered Physiotherapist
- Member – Australian Physiotherapy Association (APA)
- Associate Member – Australian Hand Therapy Association (AHTA)
- Rowing Australia Preferred Provider
A little about me
In her spare time, Lauren loves to have fun and socialise with her friends. Lauren enjoys going to the gym or playing some social sports locally. She will take any opportunity to go hiking or camping for a weekend away! “I love helping people understand their bodies, feel confident in their recovery, and get back to the activities they enjoy”
Sam Glover
Physiotherapist
Sam Glover
Physiotherapist | Ballarat
Sam Glover is a Physiotherapist in Ballarat with expertise in the assessment and rehabilitation of sports injuries, running-related injuries, lower limb conditions, osteoarthritis, and osteoporosis. He works with runners, footballers, active adults, and older adults to recover from injury, improve strength and mobility, and confidently return to sport, work, and everyday activities. Sam holds a Master of Physiotherapy Practice from La Trobe University. He provides evidence-based physiotherapy for running injuries, knee pain, hip pain, tendon injuries, muscle strains, lower limb injuries, osteoarthritis, osteoporosis, and return-to-sport rehabilitation. His passion for physiotherapy developed through his own experiences with sporting injuries, giving him a practical understanding of the rehabilitation process and the importance of individualised care. He has experience working with football and soccer teams, developing strong skills in sports injury management, manual therapy, exercise rehabilitation, and return-to-play programs. Sam is also an ONERO® trained physiotherapist and a GLA® Australia Certified Physiotherapist, delivering evidence-based exercise programs for people living with osteoporosis and hip and knee osteoarthritis. Outside the clinic, Sam currently plays football for North Ballarat after previously captaining Collingwood VFL for two seasons. His ongoing involvement in competitive sport provides valuable insight into injury recovery, performance demands, strength development, and safe return-to-sport rehabilitation.
Sam has a particular clinical interest in:
- Running injuries
- Knee pain and rehabilitation
- Hip pain
- Sports injuries
- Tendon pain and tendinopathy
- Hamstring and calf injuries
- Ankle and foot injuries
- Osteoarthritis
- Osteoporosis
- Strength rehabilitation
- Return-to-sport rehabilitation
Qualifications
- Master of Physiotherapy Practice – La Trobe University
- ONERO® Trained Physiotherapist
And a little about me
Sam currently plays football for North Ballarat after captaining Collingwood VFL for the last 2 years. He also loves going for walks around the local area with his wife and daughter and testing out the different coffee shops around town. “Take care of your body. It’s the only place you have to live”
Eliza Roughead
Physiotherapist
About Eliza
Masters of Physiotherapy
Since graduating from La Trobe University with a Masters of Physiotherapy Practice Eliza has been working in the private sector with a keen interest in treating both acute and chronic musculoskeletal injuries. Eliza enjoys working with individuals of all ages and health conditions to achieve their goals and maximise their quality of life. Eliza’s strong interest in sporting injuries led her to being a physiotherapist for Western Bulldogs VFLW team and enjoys creating rehabilitation plans focusing on return to sport and maximising sporting performance. Eliza currently works at La Trobe Sport and Exercise Medicine Research Centre working on reducing injuries in female footballers and has previously worked on hip studies led by Jo Kemp. Whilst studying Eliza completed paediatric placements in both Vietnam and India and placements in regional and metropolitan hospitals.
...and a little more!
Eliza grew up playing many sports predominately basketball and netball and has previously played for Ballarat Rush. Prior to returning to Ballarat she played Australian rules football for Marcellin in the VAFA. Outside of work she loves to travel and go out for brunch (don’t we all!!)
Hours
- Howitt Street Clinic, Wendouree
ElizaOffers:
- Physiotherapy
- Sports Injury and Rehabilitation
- Musculoskeletal Physiotherapy
Lachlan Ramsay
Physiotherapist
About Lachlan
Doctor of Physiotherapy and Bachelor of Exercise and Sport Science
Lachlan Ramsay is an experienced physiotherapist in Ballarat with several years of private practice experience treating persistent pain, hip and knee osteoarthritis, sports injuries, workplace injuries, and a wide range of musculoskeletal conditions. He works with people of all ages and activity levels to reduce pain, restore movement, and improve confidence in everyday function. Lachlan holds a Bachelor of Exercise and Sport Science and a Doctor of Physiotherapy. As a GLAD Australia Certified Physiotherapist, he has been delivering evidence-based hip and knee osteoarthritis education and exercise programs for several years, helping people improve strength, mobility, function, and quality of life through targeted exercise rehabilitation. He has a particular clinical interest in persistent pain and chronic musculoskeletal conditions and has completed additional professional development in contemporary pain management. Lachlan regularly provides physiotherapy for lower back pain, hip pain, knee pain, osteoarthritis, sports injuries, and ongoing musculoskeletal conditions using evidence-based assessment and treatment strategies. Lachlan has previously worked with the Ballarat Rush and St Patrick’s Senior Rugby teams and has extensive experience managing WorkCover and TAC clients, supporting patients through injury rehabilitation and safe return to work, sport, and daily activities.
Lachlan has a particular clinical interest in:
- Hip osteoarthritis
- Knee osteoarthritis
- Persistent pain
- Chronic musculoskeletal pain
- Exercise rehabilitation
- Sports injuries
- WorkCover and TAC injury management
A little about me
Lachlan has previously played football for South Barwon Football club in Geelong, winning a reserves premiership. He also enjoys baking, with a particular interest in making different styles of sweet pies; often enjoyed by his family and work colleagues. “I am invested in helping my patients achieve holistic health, I aim to assist in pain free movement so that my patients can have a head start towards achieving their overall health goals”
Qualifications
- Bachelor of Exercise and Sport Science
- Doctor of Physiotherapy
- GLAD Australia Certified Physiotherapist
Twinkle Modi
Physiotherapist
Twinkle Modi
Musculoskeletal Physiotherapist | Ballarat
Twinkle Modi is a Musculoskeletal Physiotherapist in Ballarat with expertise in spinal physiotherapy, neck and back pain, musculoskeletal rehabilitation, workplace injuries, and evidence-based physiotherapy. She works with active adults, workers, and everyday patients to reduce pain, restore movement, improve function, and confidently return to work, sport, and everyday activities.
Twinkle holds a Master of Clinical Physiotherapy (Advanced Clinical Physiotherapy Practice) from the University of South Australia and a Bachelor of Physiotherapy. She provides evidence-based physiotherapy for spinal pain, neck pain, lower back pain, musculoskeletal injuries, chronic pain, post-operative rehabilitation, and exercise-based rehabilitation. Certified in Mechanical Diagnosis and Therapy (MDT), commonly known as the McKenzie Method, Twinkle has a particular interest in the assessment and treatment of spinal conditions. She uses the McKenzie Method alongside comprehensive assessment, movement analysis, and targeted exercise rehabilitation to help patients manage pain, restore mobility, and achieve long-term outcomes. Twinkle brings several years of clinical experience across Australia and India, treating a broad range of musculoskeletal conditions in private practice and rehabilitation settings. She has worked with patients recovering from sports injuries, workplace injuries, post-operative surgery, chronic musculoskeletal pain, and mobility limitations. Her diverse clinical experience has developed strong skills in musculoskeletal assessment, rehabilitation, injury management, and patient education. Twinkle believes in delivering personalised, patient-centred physiotherapy that focuses on identifying and treating the underlying cause of pain rather than simply managing symptoms. Her treatment approach combines hands-on physiotherapy, manual therapy where appropriate, movement assessment, exercise rehabilitation, education, and evidence-based treatment strategies to improve recovery, restore function, and support long-term health.
Twinkle has a particular clinical interest in:
- Musculoskeletal physiotherapy
- Spinal physiotherapy
- Neck pain
- Lower back pain
- Mechanical Diagnosis and Therapy (McKenzie Method)
- Workplace and occupational injuries
- Exercise rehabilitation
- Chronic pain management
- Post-operative rehabilitation
- Work health assessments
- Injury prevention and movement optimisation
Qualifications
- Master of Clinical Physiotherapy (Advanced Clinical Physiotherapy Practice) – University of South Australia
- Bachelor of Physiotherapy
- Certified Mechanical Diagnosis and Therapy (Cert. MDT) – McKenzie Method
- Registered Physiotherapist (AHPRA)
A little about me
Outside the clinic, Twinkle enjoys baking, cooking, strength training at the gym, exploring local walking trails, and spending time with dogs. She is passionate about promoting healthy movement and helping people feel confident in their bodies again. “The best way to get there is simply to start somewhere.”
Chanpreet Isher
Physiotherapist
About Chanpreet
Physiotherapist | Ballarat
Chanpreet Isher is a physiotherapist in Ballarat with a special interest in sports physiotherapy, musculoskeletal rehabilitation, strength and conditioning, and return-to-sport rehabilitation. She works with athletes, active individuals, and everyday patients to overcome pain, recover from injury, and confidently return to sport, work, the gym, and everyday life. Chanpreet holds a Master of Advanced Clinical Physiotherapy (Sports) from the University of South Australia and a Bachelor of Physiotherapy. She has gained clinical experience across both Australia and India, treating a wide range of musculoskeletal conditions and sporting injuries. Her treatment focuses on helping patients improve movement, build strength, prevent future injuries, and achieve long-term outcomes. She has developed valuable experience working within the sporting environment, providing physiotherapy services to Greenacres Football Club during her postgraduate studies and currently supporting Springbank Football Club, working with both football and netball teams throughout the season. This experience has strengthened her expertise in sports injury management, rehabilitation, injury prevention, and return-to-performance programs. Chanpreet has a particular passion for helping people return to the activities they enjoy. Her treatment approach combines hands-on physiotherapy, dry needling, movement assessment, evidence-based exercise rehabilitation, education, and progressive strength training to create personalised rehabilitation programs tailored to each patient’s goals, lifestyle, and sporting demands.
Chanpreet Offers:
- Sports injury assessment and rehabilitation
- Shoulder pain and shoulder rehabilitation
- Hip pain and hip injuries
- Knee pain and knee rehabilitation
- Lower back pain
- Neck pain
- Headaches and posture-related pain
- Running and gym-related injuries
- Strength and conditioning
- Return-to-sport rehabilitation
- Injury prevention and performance enhancement
Qualifications
- Master of Advanced Clinical Physiotherapy (Sports) – University of South Australia
- Bachelor of Physiotherapy
- Certified Dry Needling Practitioner
- Work Health Assessment (WHA) – Advanced / Rail Cat 3
A little about me
Outside the clinic, I enjoy strength training, running, swimming, scuba diving, surfing, travelling, and staying active. Living an active lifestyle gives me a genuine appreciation of the physical demands that sport, exercise, and everyday movement place on the body. I enjoy helping people build confidence in their movement, improve their performance, and get back to doing what they love. “The goal isn’t just to get out of pain—it’s to get you back to living, moving, and performing with confidence.”
Aastha Shah
Physiotherapist
Aastha Shah
Physiotherapist | ASCA Level 1 Strength & Conditioning Coach | Ballarat
Aastha Shah is a physiotherapist in Ballarat with a special interest in sports physiotherapy, musculoskeletal rehabilitation, strength and conditioning, and exercise-based treatment. She works with athletes, active individuals, and everyday patients to recover from injury, improve strength, and confidently return to sport, work, and the activities they enjoy. Aastha completed her Bachelor of Physiotherapy in India before relocating to South Australia to undertake a Master of Clinical Physiotherapy (Advanced Clinical Physiotherapy Practice – Sports). She is committed to ongoing professional development and has recently completed her ASCA Level 1 Strength & Conditioning Coach accreditation, further enhancing her skills in exercise prescription, performance, and injury prevention. She has gained experience across a diverse range of clinical settings, including sports physiotherapy, orthopaedic rehabilitation, neurological rehabilitation, clinical research, and community health. Her background includes working as a clinical research assistant in sports physiotherapy and providing rehabilitation for people living with Parkinson’s disease, neurological conditions, and movement disorders. Aastha has a particular passion for helping active people return to the activities they love. Her treatment approach combines hands-on physiotherapy, evidence-based exercise rehabilitation, strength and conditioning principles, and personalised rehabilitation programs to reduce pain, restore function, improve performance, and minimise the risk of future injury. Alongside individual physiotherapy consultations, Aastha leads ONERO osteoporosis exercise classes and individualised exercise group classes, helping people improve strength, mobility, balance, confidence, and overall function in a supportive environment. She is also actively involved in the local sporting community, providing physiotherapy coverage for Springbank Football Netball Club, where she works with the Under 15s, Under 18s, Reserves, and Senior football teams throughout the season.
Aastha has a particular clinical interest in:
- Sports injury assessment and rehabilitation
- Shoulder rehabilitation
- Knee rehabilitation
- Return-to-sport rehabilitation
- Strength and conditioning
- Exercise rehabilitation
- Musculoskeletal injuries
- Tendon injury management
- Injury prevention
- Athletic screening and performance testing
- Post-operative rehabilitation
Qualifications
- Bachelor of Physiotherapy
- Master of Clinical Physiotherapy (Advanced Clinical Physiotherapy Practice – Sports)
- ASCA Level 1 Strength & Conditioning Coach
- ONERO Exercise Instructor
- Work Health Assessment (WHA) – Advanced / Rail Cat 3
A Little About Me
Outside of her professional life, Aastha enjoys playing badminton, watching cricket, going on walks and playing tennis. She has completed marathons in India and in her down time loves reading and exploring new ways to stay active and inspired. “On or off the field, every opportunity to move is an opportunity to grow and I love guiding that journey.”
Alyssa Britten
Physiotherapist
About Alyssa
Physiotherapist & Strength Coach | Ballarat
Alyssa Britten is a Physiotherapist and Strength Coach in Ballarat with expertise in musculoskeletal physiotherapy, sports injury rehabilitation, strength and conditioning, powerlifting rehabilitation, and exercise-based rehabilitation. She works with athletes, active adults, and everyday patients to recover from injury, reduce pain, improve strength, and confidently return to sport, work, exercise, and everyday activities. Alyssa holds a Bachelor of Physiotherapy from Australian Catholic University and a Bachelor of Exercise and Sport Science from Deakin University, along with Certificate III and IV in Fitness. She combines evidence-based physiotherapy with strength and exercise prescription to deliver individualised treatment programs that restore function, improve performance, and support long-term health. With more than six years of strength coaching experience, Alyssa has a special interest in strength training, powerlifting, and performance-based rehabilitation. She has coached everyone from beginners through to national-level powerlifters, helping individuals improve strength, optimise performance, reduce injury risk, and successfully return to lifting after injury. Her dual qualifications in physiotherapy and exercise science allow her to bridge the gap between rehabilitation and high-performance training. Prior to becoming a physiotherapist, Alyssa worked as a Sports Trainer across football and soccer, providing acute injury assessment, on-field management, injury rehabilitation, and return-to-play planning. This experience has strengthened her expertise in sports injury management, multidisciplinary care, and helping athletes safely return to competition. Outside the clinic, Alyssa has competed at the highest levels of both team and strength sports. She has represented Australia in soccer and futsal and is an Australian National Champion Powerlifter, winning the Australian National Powerlifting Championships and setting multiple Australian powerlifting records. Her experience as both an elite athlete and physiotherapist provides valuable insight into injury prevention, rehabilitation, performance optimisation, and the physical demands of high-level sport.
Alyssa has a particular clinical interest in:
- Sports injuries
- Strength-based rehabilitation
- Powerlifting rehabilitation and strength sports
- Return-to-sport rehabilitation
- Knee pain and rehabilitation
- Hip pain
- Shoulder pain
- Low back pain
- Tendon pain and tendinopathy
- Running-related injuries
- Exercise therapy and injury prevention
- Return to work and everyday activities
Qualifications
- Bachelor of Physiotherapy – Australian Catholic University
- Bachelor of Exercise and Sport Science – Deakin University
- Certificate III in Fitness
- Certificate IV in Fitness
- Registered Physiotherapist (AHPRA)
- Work Health Assessment (WHA)
A little bit about me
Outside of work, Alyssa enjoys challenging gym sessions as much as relaxing walks with her dog. Highly creative, she also plays five musical instruments and enjoys singing, drawing, and writing novels.
Podiatry and Massage Team Marianne Cashin
PodiatristAbout Marianne
Senior Podiatrist | Ballarat Marianne Cashin is a Podiatrist in Ballarat with more than 15 years of experience providing evidence-based podiatry care across private practice, community health, and hospital settings in Australia and the United Kingdom. She works with people of all ages to improve foot health, reduce pain, prevent complications, and support mobility, independence, and long-term wellbeing. </br></br>
Marianne holds a Bachelor of Health Science and a Master of Podiatric Practice from La Trobe University. She provides comprehensive podiatry services for foot pain, heel pain, sports injuries, biomechanical conditions, diabetes-related foot care, skin and nail conditions, orthotic therapy, and lower limb rehabilitation using evidence-based assessment and treatment strategies.</br></br>
She has extensive experience in both musculoskeletal and high-risk podiatry. During her time working in the United Kingdom’s National Health Service (NHS), Marianne worked as a Musculoskeletal Podiatrist with The Royal Marsden before becoming the lead podiatrist within a High-Risk Foot Clinic, managing people with diabetes, complex foot conditions, and wound care. This experience has developed advanced skills in diabetic foot assessment, ulcer prevention, wound management, and multidisciplinary care.</br></br>
Marianne is passionate about preventative healthcare and believes that early intervention, education, and proactive management play a vital role in maintaining foot health and independence throughout life. She is also a member of the Advisory Board for Lipoedema Australia, contributing her expertise to improve awareness and care for people living with lipoedema.Marianne has a particular clinical interest in:
- Foot pain
- Heel pain
- Sports injuries
- Biomechanical assessment
- Running and walking injuries
- Orthotic prescription and modification
- Diabetes foot assessments
- High-risk foot care
- Wound care
- Skin and nail conditions
- Shockwave therapy
- Dry needling
Her treatment approach combines comprehensive assessment, biomechanical analysis, hands-on podiatry care, orthotic therapy, exercise advice, and patient education to create individualised treatment plans that reduce pain, improve mobility, and help people stay active and independent.Qualifications- Bachelor of Health Science
- Master of Podiatric Practice
- Registered Podiatrist
- Advisory Board Member – Lipoedema Australia
...and a little more!
When not at the clinic you can find Marianne travelling, getting outdoors to walk or hike, or at the ‘G barracking for the Pies!“Practice what you preach! We cannot expect others to do things that we don’t consider to be important enough to do ourselves.” – Marianne
Nicole Rosa
Remedial Massage TherapistNicole Rosa
Remedial Massage Therapist | Ballarat Nicole Rosa is a Remedial Massage Therapist in Ballarat with over 20 years of clinical experience helping people reduce pain, recover from injury, and improve movement. She works with athletes, active individuals, and everyday patients, providing evidence-based remedial massage to support recovery, injury prevention, performance, and long-term wellbeing. Nicole holds a Bachelor of Health Science (Naturopathy) and a Diploma of Remedial Massage, combining a strong understanding of human health with extensive hands-on clinical experience. She has a particular interest in identifying movement and mechanical loading patterns that contribute to pain and dysfunction, using targeted treatment and individualised management strategies to help patients move more comfortably and confidently. Nicole has extensive experience working with sporting populations, having provided massage therapy services to the Ballarat Miners, Ballarat Rush, and Western Bulldogs. She has also been heavily involved in coaching and training basketball teams with the Ballarat Wildcats, giving her a strong appreciation of the physical demands of sport and the importance of injury prevention, recovery, and performance. Her treatment approach combines remedial massage, soft tissue therapy, movement assessment, education, and practical advice to reduce pain, restore mobility, and support each patient’s individual goals.Nicole has a particular clinical interest in:
- Sports massage and sports injury management
- Injury prevention and recovery
- Temporomandibular joint (TMJ) dysfunction
- Hip pain and hip-related conditions
- Frozen shoulder
- Strength and conditioning support
- Mechanical loading and movement dysfunction
- Remedial massage for active adults and athletes
Qualifications- Bachelor of Health Science (Naturopathy)
- Diploma of Remedial Massage
- Certificate IV in Training and Assessment
- Over 20 years of clinical massage experience
A Little About Me
Outside the clinic, I enjoy practising yoga, and exploring the beautiful outdoor spaces around Ballarat. I love helping people stay active and believe movement plays an important role in maintaining health and wellbeing at every stage of life. “I am inspired by clients who take charge of their health and enjoy the process.”
Administration Team- Nicole SullivanPractice Manager
- Sophie BakerReception/Administration
- Melissa JonesReception/Administration
- Imogen CoatesReception/Administration
- Meg WestReception/Administration
Nicole Sullivan
Practice ManagerAbout Nicole
Nicole joins Lake Health Group with a wealth of experience in mentoring, training and building teams. Having previously worked in various administrative roles with accounting firms, she has transitioned to managerial roles in the Health sector, spending the last 10 years at Lake Imaging honing her leadership skills. She believes in empowering staff to deliver the highest level of client service in the most efficient and professional manner. Priding herself on identifying and applying training and resources to assist staff, Nicole has a strong commitment to the team, the business objectives as well as the stakeholders and clients of Lake Health Group....and a little more!
Growing up in Ballarat, Nicole enjoys spending time with family and friends and sneaking in the odd bit of overseas travel. On weekends she likes to hit the trails and do some mountain biking or relax whilst attending a concert or spending time at a winery. Otherwise daughter Mia and her ballet schedule keep Nicole generally busy.Hours- Howitt Street Clinic, Wendouree
Sophie Baker
Reception/AdministrationAbout Sophie
Sophie is a valued member of the Lake Health Group administration team and is currently undertaking a Certificate III in Business as part of her traineeship. With a strong background in customer service gained through previous roles at McDonald’s, a hairdressing salon, and Chemist Warehouse, Sophie understands the importance of being reliable, professional, and an effective communicator....and a little more!
Outside of work Sophie is quite the homebody, enjoying nothing more than spending time with her family and friends. Melissa Jones
Reception/AdministrationAbout Melissa
Melissa joins the Lake Health Group administration team with extensive experience in both administrative roles and personal care. She brings compassion, professionalism, and a strong client-focused approach, offering positive communication and genuine support to all our clients. Melissa has previously worked in Aged Care and continues to help run a manufacturing business alongside her husband....and a little more!
Outside of work, Melissa enjoys spending time with family and friends boating, water skiing, knee boarding, and mountain bike riding. She also loves walking along the beach, playing tennis, gardening, and attending musical theatre performances. Imogen Coates
Reception/AdministrationAbout Imogen
Imogen is a customer-focused professional with a strong background in service, operations, and team leadership. With experience spanning travel, hospitality, and retail environments, she is known for her ability to deliver exceptional customer experiences while managing fast-paced, high-volume workloads....and a little more!
Ballarat-based for the past 2 years, Imogen traded Melbourne chaos for a quieter pace. Cat mum to Luc, Kindle romance book addict, action movie enthusiast, Imogen is happiest with a good story and a calm weekend. Meg West
Reception/AdministrationAbout Meg
Meg joins the Lake Health Group administration team with strong customer service skills and a positive, friendly attitude. She is currently undertaking a Certificate III in Business as part of a traineeship and brings valuable experience from her previous role in customer service and hospitality at Xtreme Bounce. Meg is excited to develop her skills and contribute to providing a welcoming, professional experience for clients....and a little more!
Meg loves nothing more than spending time with family and friends, especially her three sisters. She also enjoyed her time travelling in Europe last year and would love to do more in the future.
Marianne Cashin
Podiatrist
About Marianne
Senior Podiatrist | Ballarat
Marianne Cashin is a Podiatrist in Ballarat with more than 15 years of experience providing evidence-based podiatry care across private practice, community health, and hospital settings in Australia and the United Kingdom. She works with people of all ages to improve foot health, reduce pain, prevent complications, and support mobility, independence, and long-term wellbeing. </br></br>
Marianne holds a Bachelor of Health Science and a Master of Podiatric Practice from La Trobe University. She provides comprehensive podiatry services for foot pain, heel pain, sports injuries, biomechanical conditions, diabetes-related foot care, skin and nail conditions, orthotic therapy, and lower limb rehabilitation using evidence-based assessment and treatment strategies.</br></br>
She has extensive experience in both musculoskeletal and high-risk podiatry. During her time working in the United Kingdom’s National Health Service (NHS), Marianne worked as a Musculoskeletal Podiatrist with The Royal Marsden before becoming the lead podiatrist within a High-Risk Foot Clinic, managing people with diabetes, complex foot conditions, and wound care. This experience has developed advanced skills in diabetic foot assessment, ulcer prevention, wound management, and multidisciplinary care.</br></br>
Marianne is passionate about preventative healthcare and believes that early intervention, education, and proactive management play a vital role in maintaining foot health and independence throughout life. She is also a member of the Advisory Board for Lipoedema Australia, contributing her expertise to improve awareness and care for people living with lipoedema.
Marianne has a particular clinical interest in:
- Foot pain
- Heel pain
- Sports injuries
- Biomechanical assessment
- Running and walking injuries
- Orthotic prescription and modification
- Diabetes foot assessments
- High-risk foot care
- Wound care
- Skin and nail conditions
- Shockwave therapy
- Dry needling
Qualifications
- Bachelor of Health Science
- Master of Podiatric Practice
- Registered Podiatrist
- Advisory Board Member – Lipoedema Australia
...and a little more!
When not at the clinic you can find Marianne travelling, getting outdoors to walk or hike, or at the ‘G barracking for the Pies!
“Practice what you preach! We cannot expect others to do things that we don’t consider to be important enough to do ourselves.” – Marianne
Nicole Rosa
Remedial Massage Therapist
Nicole Rosa
Remedial Massage Therapist | Ballarat
Nicole Rosa is a Remedial Massage Therapist in Ballarat with over 20 years of clinical experience helping people reduce pain, recover from injury, and improve movement. She works with athletes, active individuals, and everyday patients, providing evidence-based remedial massage to support recovery, injury prevention, performance, and long-term wellbeing. Nicole holds a Bachelor of Health Science (Naturopathy) and a Diploma of Remedial Massage, combining a strong understanding of human health with extensive hands-on clinical experience. She has a particular interest in identifying movement and mechanical loading patterns that contribute to pain and dysfunction, using targeted treatment and individualised management strategies to help patients move more comfortably and confidently. Nicole has extensive experience working with sporting populations, having provided massage therapy services to the Ballarat Miners, Ballarat Rush, and Western Bulldogs. She has also been heavily involved in coaching and training basketball teams with the Ballarat Wildcats, giving her a strong appreciation of the physical demands of sport and the importance of injury prevention, recovery, and performance. Her treatment approach combines remedial massage, soft tissue therapy, movement assessment, education, and practical advice to reduce pain, restore mobility, and support each patient’s individual goals.
Nicole has a particular clinical interest in:
- Sports massage and sports injury management
- Injury prevention and recovery
- Temporomandibular joint (TMJ) dysfunction
- Hip pain and hip-related conditions
- Frozen shoulder
- Strength and conditioning support
- Mechanical loading and movement dysfunction
- Remedial massage for active adults and athletes
Qualifications
- Bachelor of Health Science (Naturopathy)
- Diploma of Remedial Massage
- Certificate IV in Training and Assessment
- Over 20 years of clinical massage experience
A Little About Me
Outside the clinic, I enjoy practising yoga, and exploring the beautiful outdoor spaces around Ballarat. I love helping people stay active and believe movement plays an important role in maintaining health and wellbeing at every stage of life. “I am inspired by clients who take charge of their health and enjoy the process.”
Nicole Sullivan
Practice Manager
Sophie Baker
Reception/Administration
Melissa Jones
Reception/Administration
Imogen Coates
Reception/Administration
Meg West
Reception/Administration
Nicole Sullivan
Practice Manager
About Nicole
Nicole joins Lake Health Group with a wealth of experience in mentoring, training and building teams. Having previously worked in various administrative roles with accounting firms, she has transitioned to managerial roles in the Health sector, spending the last 10 years at Lake Imaging honing her leadership skills. She believes in empowering staff to deliver the highest level of client service in the most efficient and professional manner. Priding herself on identifying and applying training and resources to assist staff, Nicole has a strong commitment to the team, the business objectives as well as the stakeholders and clients of Lake Health Group.
...and a little more!
Growing up in Ballarat, Nicole enjoys spending time with family and friends and sneaking in the odd bit of overseas travel. On weekends she likes to hit the trails and do some mountain biking or relax whilst attending a concert or spending time at a winery. Otherwise daughter Mia and her ballet schedule keep Nicole generally busy.
Hours
- Howitt Street Clinic, Wendouree
Sophie Baker
Reception/Administration
About Sophie
Sophie is a valued member of the Lake Health Group administration team and is currently undertaking a Certificate III in Business as part of her traineeship. With a strong background in customer service gained through previous roles at McDonald’s, a hairdressing salon, and Chemist Warehouse, Sophie understands the importance of being reliable, professional, and an effective communicator.
...and a little more!
Outside of work Sophie is quite the homebody, enjoying nothing more than spending time with her family and friends.
Melissa Jones
Reception/Administration
About Melissa
Melissa joins the Lake Health Group administration team with extensive experience in both administrative roles and personal care. She brings compassion, professionalism, and a strong client-focused approach, offering positive communication and genuine support to all our clients. Melissa has previously worked in Aged Care and continues to help run a manufacturing business alongside her husband.
...and a little more!
Outside of work, Melissa enjoys spending time with family and friends boating, water skiing, knee boarding, and mountain bike riding. She also loves walking along the beach, playing tennis, gardening, and attending musical theatre performances.
Imogen Coates
Reception/Administration
About Imogen
Imogen is a customer-focused professional with a strong background in service, operations, and team leadership. With experience spanning travel, hospitality, and retail environments, she is known for her ability to deliver exceptional customer experiences while managing fast-paced, high-volume workloads.
...and a little more!
Ballarat-based for the past 2 years, Imogen traded Melbourne chaos for a quieter pace. Cat mum to Luc, Kindle romance book addict, action movie enthusiast, Imogen is happiest with a good story and a calm weekend.
Meg West
Reception/Administration
About Meg
Meg joins the Lake Health Group administration team with strong customer service skills and a positive, friendly attitude. She is currently undertaking a Certificate III in Business as part of a traineeship and brings valuable experience from her previous role in customer service and hospitality at Xtreme Bounce. Meg is excited to develop her skills and contribute to providing a welcoming, professional experience for clients.
...and a little more!
Meg loves nothing more than spending time with family and friends, especially her three sisters. She also enjoyed her time travelling in Europe last year and would love to do more in the future.
